RAIVEN USAReviews of raivenusa.com

I would've gave 5 stars but there was a little but of a mix up when it came to shipping and I had to reach out to figure it out. Took a full month to receive my item.

Shipping was fast! The quality is great and it has lots of pockets with lots of space. The phone pocket is very handy. However, I was not paying enough attention as I had wanted a Tumblr strap. My fault though, no one to blame but me.

The site was easy to navigate. I loved the selection of products. The ease of checkout was a breeze. The shipping was fast and easy to track. Great experience overall!

My bag didn’t ship for two months after a few emails with the company. They were out of stock for a strap, and they didn’t tell me until I asked. They did offer replacement or refund and their support was relatively responsive. Once I got the bag, it’s cute and seems to be good quality. I just wish they reached out sooner once they realized they were out of one of the products.

This bag is great. It can fit a kindle paper white without a case! It has a net for storage and two rubber straps that you can put chapstick or a highlighter in them! Plenty of card holders. Two more pockets on the front! It does not come with two straps, but it does come with a cup holder that attaches. I would have preferred two straps but you can purchase those separately.

I LOVE my ACOTAR bag! I did have to gently stretch the fabric using hot water and fabric softener in order to be able to fit my 2021 signature edition kindle paperwhite but now it fits and I'm OBSESSED!

The little add on was missing and when I asked if we were supposed to pur have the pins separately, they immediately wanted my info so they could send it out! Customer Service is great! And I like the putse.

***UPDATE****they have sent me a new strap and everything works perfectly!!! Absolutely perfect now!! Great bag and very cute!! Would recommend!!! Customer service was great too! Once they replied they sent me a new strap right away!! Thank you RAIVEN USA! I love this bag so much very cute but the strap that is supposed to hold the tumbler doesn’t have Velcro on it to keep it closed. I contacted support and no one replied. So although it is a very cute bag have to give a one star it’s not functional for the purpose I bought it for.