RAIVEN USAReviews of raivenusa.com

Love my new cross body - great design for keeping track of my necessities in a small package!

I ordered a total of 3 bags. I originally gave them a bad review because one of the bags had a defect and it was only used twice. However their customer service was quick to respond. They had another bag shipped out to me within no time.

So I bought a purse from this company, but it came damaged, I have send 3 emails, I haven’t got a response!! Terrible customer service.

I bought my bag back in December 2024. I was really excited and couldn’t wait to get it. I really like the concept and design but I haven’t used it after a few times of wearing it. There’s definitely room for improvement. It’s just way too small to fit what is needed. I bought a small planner to fit and it fits to size but with not much extra room for comfort. It needs to be a bit wider in dimension. The organization pockets are way too tight to comfortably slide your phone in and out when fully packed inside, especially if you have a pop socket or magnetic wallet. The Tumbler add on feature was the real reason why I got the bag. With a little more room and I think it would be perfect. The only reason for 2 stars is bc I know I won’t be using it as much or at all if that anymore.

Ordered a cross body purse. It was shipped quickly and came in excellent shape. The purse is well made and the pattern is exactly what I wanted. Item cost was resonable and shipping was included. Will order from them again. 🙂

The bag is adorable and shipping was very quick

I LOVE THIS BAG! So convenient to be hands free with my water bottle and it’s so cute! Love the ACOTAR theme!

Heads up!After using the bag once it started to fall apart. And since it was outside the 30 day return window, I am stuck with a bag that I cannot use. I bought it to use on vacation. Not an everyday bag. Be sure to double check every stitch before your 30 day return window is up