Raye
Prompt responses.
Prompt responses.
Response from RainwalkSep 26, 2023
Thanks for the review, Raye!

Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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99 approved reviews, newest moderated first
Raye
Prompt responses.
Response from RainwalkSep 26, 2023
Thanks for the review, Raye!
Venkat I.
They’re absolutely rapid with whatever they do. I was able to reach someone when needed, my claims were processed smoothly, they were kind enough to explain some of the technicalities of our contract and they followed up with me in a timely fashion. Thank you Emily and everyone at Rainwalk.
Response from RainwalkSep 13, 2023
Thank you for sharing your Rainwalk experience! We are committed to providing hassle-free vet bill reimbursements and exceptional pet parent support. We're so happy to hear that has been your experience with Emily and the rest of the Rainwalk team.
CAROL S.
So very pleased with Rainwalk. I just submitted my first claim for an emergency vet visit for my 10 mo old pup and they were very fast with reimbursement and an explanation of my benefits. I adopted this puppy from our local humane society and they offered Rainwalk there on her adoption. I’m so glad I took advantage of it as I had another pet ins previously on another dog I owned and was so very unhappy with them.
Response from RainwalkSep 11, 2023
Hi Carol! Thanks for the review. We're so glad you see the value in your pet insurance and that we supported you when it was needed most. That's what we're here for! Wishing your sweet pup a speedy recovery.
Guillermo
Good and dedicated service. Thanks for your help!
Response from RainwalkApr 28, 2023
We're happy you're happy! Thanks for the review, Guillermo. - Brittney at Rainwalk
Humna F.
Signed up for a Rainwalk Policy not too long ago, submitted a claim, and less than 12 hours later I received confirmation of my claim being processed. Much better experience than other insurance companies when it comes to their explanation of what specifically was covered within the claim (I had multiple services in the same day completed.) Couldn't ask for a faster or more reliable service. Thank you Rainwalk!
Response from RainwalkMar 8, 2023
Hi Humna! We aim to make vet bill reimbursements quick and hassle-free, and we're so glad to hear you're happy with how we communicated what's covered in your policy. Thank you for taking the time to share your experience! Best, Brittney
Nelson C.
Amazing customer service and very easy to submit claims. I purchased this insurance like many only hoping to use it in the near future for urgent health care for my newly adopted pet. But that quickly changed when she began to vomit blood. Took her to the vet and submitted a claim. Within 3 days my claim was approval and they covered 80% of the vet cost with the annual deductable savings me and my partner from a hefty bill and being able to keep our new kitty healthy. Extremely grateful for Rainwalk pet insurance
Response from RainwalkFeb 27, 2023
Hi Nelson! Thanks for the thoughtful review of your Rainwalk experience. We aim to provide generous pet insurance coverage and hassle-free reimbursements so that pet parents like you can focus on what really matters — getting your pets the medical care they need. We hope your new kitty is settling in and on the mend. Warmly, Christine
Ruthanne
I cannot say enough good things about this insurance company. When I took the policy out I assumed I probably wouldn't use it in the near future because we adopted a healthy young pup but I was wrong. Our pup got hold of some medicine that required emergency medical attention including an overnight at the vet. Our claim was processed immediately and the money was in our account in less than 5 days. No problems whatsoever. Very pleased - and happy to report our pup is healthy and happy again- thank goodness!
Response from RainwalkJan 10, 2023
Hi Ruthanne, Thank you for the thoughtful review! We’re so happy to hear that your pup received necessary medical care and is happy and healthy again! That’s exactly why we created Rainwalk — to help prevent pet parents from ever having to choose between their budget or the care their pets deserve. Glad you were happy with the speed and convenience of the claims experience. Have a wonderful day, and thanks again for sharing your experience. Warmly, Christine
Brittany B.
I could not be anymore thankful for having Rainwalk as my pet insurance for my trouble maker puppy! Not only is it super easy submitting a claim but they also got back to me within hours of submitting AND everything was covered. Pet insurance is worth it, especially with Rainwalk, don’t let anyone tell you otherwise. Thanks again Michael!
Response from RainwalkJan 10, 2023
Hi Brittany! Thanks for your review and giving Michael a shout out for your claims experience. He’s very committed to making life easier for our pet parents, and we’re grateful to have him on our team (& you as a pet parent!). Happy 2023 and thanks for being a customer. Hope your trouble-maker puppy isn’t keeping you too busy. :) Warmly, Christine