RainwalkUnexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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99 approved reviews, newest moderated first
keyla Q.
I'm calm since Hannah has this insurance! Without a doubt, I will add every dog I adopt here! thank you for taking care of my dog children
Response from RainwalkOct 30, 2023
Hi Keyla, we're so glad you and Hannah are happy with your coverage! Thank you for sharing your thoughts on Rainwalk. We look forward to supporting the health and well-being of Hannah and all your future dog children. :)
Alyson B.
Amazing service and so quick to approve our claim. Our puppy had to have a surgery and there were mounting vet bills, all were approved no questions asked!
Response from RainwalkOct 30, 2023
Hi Alyson, we aim to make vet reimbursements quick and hassle-free, and we're so glad to hear that has been your experience. We hope your pup is feeling better, and we're always here if you need us or have any questions about your coverage. Thanks for your review and for being a Rainwalk pet parent!
Susan E.
Heartland Pet Shelter provided me with information about the option of pet insurance for the cat I was going to adopt. I read about Rainwalk and said YES-I want this! I have had cats for 50 years of my life- and treatment can be soooo very expensive! After a an unexpected family illness the day before adopt- we were not able to adopt. Rain walk had emailed ME with ongoing info- and I emailed back that, sadly, I needed to cancel the insurance. I told them to keep my first months payment- it was ok. RAINWALK emailed back and said- “YOUR REFUND- is already on the way-and it’s NO PROBLEM.” WOW! If they would do this- I can only imagine how helpful and easy to work with- they would be. Recommending RAINWALK- YES YES YES. So Very Worth it!!
Response from RainwalkOct 30, 2023
Hi Susan, thank you so much for the kind review. One of our core values as a company is to "do the right thing," and we're happy you saw that put into practice. We aim to make everything about pet insurance generous and hassle-free -- and we appreciate your recommendation so we can serve more pet parents. Have a great day!
C M.
Very responsive staff. Super-fast claim processing, I was amazed how quickly claims processed. Claims processing super easy online or via App, was processed in 48 hours, faster than my other dog's insurance provider. Direct deposit super convenient too.
Response from RainwalkOct 30, 2023
Thank you for the review! We aim to make vet bill reimbursements quick and hassle-free, and we're glad that has been your experience. We hope you found the new Rainwalk app convenient, and we look forward to rolling out more helpful features within it soon!
malachi M.
So far everthing has been great, the response and team have been very helpful the only thing havent seen yet is my return.
Response from RainwalkSep 29, 2023
We're glad you're happy with your experience so far and pet parent support! You should receive reimbursements within a couple of days. If you haven't, some wires may be crossed. Please email pet parent support so they can look into the reimbursement status! [email protected]
Peter H.
My claim for my kitten was handled quickly and effectively. I didn’t know what to expect, but they easily exceeded my expectations.
Response from RainwalkSep 29, 2023
Hi Peter, we're committed to quick, hassle-free reimbursements. We're glad to hear that was your experience. Thanks for the review!
Yehuda A.
Being a new dog owner I wanted to be responsible off the bat. Rainwalk made the process of getting insurance very smooth. When filing claims they were very helpful. I appreciated their service.
Response from RainwalkSep 27, 2023
Yehuda, we're so glad you're happy with the coverage and service. Give your pup an extra cuddle for us!
Elise T.
Transparent about what is included and what is not. Super easy to make a claim, and reimbursement came quickly.
Response from RainwalkSep 27, 2023
Thanks for the review, Elise. We aim to provide transparent, generous coverage with hassle-free reimbursements. We're happy to hear that has been your experience!