Jason
Overall good
Item took longer to ship than hoped for, and one item not necessary for application requested was added to the order. Over all happy with everything after getting it all setup. Sales rep was respectful and responded to my requests in a timely manner. Shipping was a bit costly and the shipping company failed to deliver on time citing they “needed to schedule an appointment” when that was never disgusted, forcing me to drive to their local distribution center through holiday traffic to get it before the long weekend.
Response from RainHarvest SystemsJan 9, 2019
Jason, I'm sorry to hear that the shipping company didn't inform you about scheduling an appointment. If you still have the item not necessary for your setup and it is still in like new condition we can work something out to get you a refund and have that sent back to us. If you would like you can give us a call and we can get this worked out. Thanks, The RainHarvest Team



