Brian
Product came damaged
Product came damaged. Pictures were sent of product and how it came within 14 minutes of my receiving and opening the box. This is the second one I have owned and like the product very much when it is not shipped damaged. Eventually replacement product was shipped to me. This product does work very well, can use 1 or 2 hoses to pull water off to your cistern. Very easy to remove upper screen to shake off debris once in a while. We use it on a 1200 gallon cistern.
Response from RainHarvest SystemsSep 11, 2019
Hello Brian, Thank you for your review. I'm sorry to hear that you were not impressed with our Clean Rain product line. Please note that replacing the washers in your unit often times can solve the problem. They are available for purchase on our website here; https://www.rainharvest.com/clean-rain-advanced-replacement-washers.asp. If there is anything else we can do to help, please give us a call at 770-889-2533 or send us an email (by replying to one of the emails we sent you) and we would be happy to assist, with any questions or concerns you may have. Thanks a lot, The RainHarvest Team



