rain.com is listed under Banking & Money.
rain.com (rain.com) has 196 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Amro H.
حرامية..ياخدون نسبة تحويل عالية جدا...الافضل ارسال الاموال ل بينانس او كراكين مباشرة
Response from rain.comMar 18, 2025
مرحبًا عمرو، رسوم التحويل الدولي لتفاصيل حسابك المصرفي ثابت بقدر ١٥ دولار أمريكي أو ما يعادله بعملتك المحلية. هذه الرسوم ناتجة من طرف البنك لتغطية تكلفة الحوالة الدولية وتكون ثابته بغض النظر عن حجم التحويل. رجاءً لا تترد بالتواصل معنا عبر https://support.rain.com/ لنستطيع مساعدتك بشكل افضل. تحياتنا، فريق دعم منصة رين.
Arif
Without giving any any reason my account is denied, many times I asked what is the reason but they are in no mood to share the reason Simply i don’t understand
Response from rain.comMar 18, 2025
Hello Arif, We are sorry to hear about your experience. We would love to get to know more about your case to see how we can help. Rain is licensed and regulated by the Central Bank of Bahrain (CBB) which in turn allows us to ensure the safety of our customers as they use our platform. If you require any further information or assistance, please contact us via support.rain.com. Thanks, Rain Customer Experience Team
Eagle
Used the app the exchange for a couple of months. Then when I went to withdraw funds, my account was frozen? And still haven’t saw any money. When I talked to online service they told me they don’t work in the US. This is a scam! Don’t use
Response from rain.comMar 18, 2025
Hi Eagle, Rain does not charge taxi or penalties, nor do we currently offer portfolio management or mentorship services. It appears that you were contacted by a fraudulent entity claiming to be Rain. We apologize for any inconvenience you may have faced because of this and recommend you take the matter up with local authorities as necessary. If you require any further information or assistance, please contact us via support.rain.com. Thanks, Rain Customer Experience Team
mohamed A.
Had negative experience and had to withdraw my all money. don’t recommend using it at all. تجربة شخصية سلبية جدا أضررت لسحب أموالي كلها. لا انصح به أبدا
Response from rain.comMar 18, 2025
Hello Mohamed, We are sorry to hear about your experience. We would love to get to know more about your case to see how we can help. Please contact our support team through https://support.rain.com Thanks, Rain Customer Experience Team
Ahmed
terrible company , spamming my email despite unsubscribing from their newsletter!
Response from rain.comMar 18, 2025
Hello Ahmed, We are sorry to hear about your experience, you're able to unsubscribe from marketing emails by clicking on the "Unsubscribe" link at the bottom of the email. You can also reach out to our support channel to assist you with not receiving newsletters. If you require any further information or assistance, please contact us via support.rain.com. Thanks, Rain Customer Experience Team
Shahla S.
I would rate it lower if it was possible. Terrible experience every time I tried to use it. I lost a bit of money a few years ago when price was going up and platform didn’t work so I couldn’t sell then it all went down again and it seems not much has changed. A few times that happened but a friend convinced me to try again, as a few years passed I thought maybe they improved now.. how wrong I was!! Straight away I can’t even set up a limit sell order for a few coins .. ridiculous! I wish I had bought them on binance now where I usually trade and have no issues ever with anything .. customer service try and be sweet but honestly it’s just not good enough for a trading platform .. if you can’t buy and sell when you need to what is the point of it .. I will sell what I have and I can’t trust this platform and I agree with all the other comments below.. I feel your pain 🤯
Response from rain.comMar 18, 2025
Hello Shahla, We are sorry to hear about your experience, we work hard to improve our products and services to create the best experience for you. If you require any further information or assistance, please contact us via support.rain.com. Thanks, Rain Customer Experience Team
Remy R.
My advice: Just really don't use this app. I'm facing many problems with this platform. it started with login issues in another country that took way too many days to be fixed, and lost money that was somewhere in the nowhere i wanted to transfer and goes on to being not able to send solana to another wallet. You basically get your money either blocked or lost with this platform but cant make any fast transfer... Whereas time and speed really matters in working with crypto, this platform is slow and just technically doesn't work. The live support acts like a robot and is frustrating too and just not of any help... The platform has comparibly high fees and is technically not reliable at all. This does not make any sense...do yourself a favor and just not use it...
Response from rain.comMar 18, 2025
Hello Remy, We are sorry to hear about your experience. We would love to get to know more about your case to see how we can help. In case your account has been accessed by someone else via sharing account information and two factor authentication codes we disable your account immediately once reported. All login attempts are sent to your registered email address to reach out to us in case of any suspicion. Our pricing reflects the premium services that we offer which includes robust security systems and practices, 24/7 human support, regulatory compliance, deep liquidity, and advanced trading tools. If you require any further information or assistance, please contact us via support.rain.com. Thanks, Rain Customer Experience Team
Johan E.
Horrible experience, took my crypto deposit and now I can't KYC because the app won't launch. This means that my money is now stuck on their platform
Response from rain.comMar 18, 2025
Hello Johan, We are sorry to hear about your experience. We would love to get to know more about your case to see how we can help. Please contact our support team through https://support.rain.com Thanks, Rain Customer Experience Team
