rain.comReviews of rain.com

2.7196 reviews
Banking & Money

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rain.com

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About rain.com

rain.com is listed under Banking & Money.

rain.com (rain.com) has 196 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Website: rain.com
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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rain.com reviews

Showing 49 reviews with 5 stars · Clear filters

Sam
Aug 22, 2021
Been using it for a while now
Been using it for a while now, pretty easy and very supportive customer support. Many people share a bad review because of their lack of knowledge and not that the exchange doing anything wrong. Childish behavior if you ask me!
Response from rain.comDec 4, 2021
Hi Sam. Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Nooh
Aug 22, 2021
Great exchange where you feel so…
Great exchange where you feel so welcome and appreciated. Their support agents are so friendly and make it easier to perform any transaction or to understand any vague situation. They build a very friendly relationship with their users that definitely buys them our loyalty.All the best and special thanks to Agent Malak B, Amal S , Mariam E, Ali O and Nasr A for their outstanding performance every time I reach out.
Response from rain.comDec 4, 2021
Hi Nooh. Thank you for sharing your feedback. Allow us to express our gratitude, and we're happy to hear that our staff could assist you. We assure you that the team is always working to meet the services of our valued customers. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you. Once again, Thank you for taking the time to provide your feedback.
Ali
Aug 22, 2021
Trusted exchange
Trusted exchange, very fast and supportive customer support. Highly recommended .
Response from rain.comDec 4, 2021
Hi Aki. Thank you for sharing your experience with us, we're happy that the service met your expectation and we are always here to help. If you ever faced any issues, or want to share your feedback with us, please do not hesitate to reach us via email at [email protected]
Moh'd H.
Aug 22, 2021
I have not had any issues with Rain at…
I have not had any issues with Rain at all. Although the first time I ever made a deposit was a little confusing, once you get the hang of it you’re all good! I really like how easy it is to use the platform when compared to other crypto platforms.
Response from rain.comDec 4, 2021
Hi Moh'd. Thank you for your feedback, we highly appreciate it and we apologize for the inconvenience. We assure you that the team is always working on improving our services to provide you with a seamless experience.
Nader
Aug 22, 2021
Superb Customer service with excellent…
Superb Customer service with excellent upgrades and adaptation.
Response from rain.comDec 4, 2021
Hi Nader. Thank you for your feedback, we highly appreciate it.
Zainab A.
Aug 22, 2021
I have been using Rain for a year now…
I have been using Rain for a year now and I have not faced any delay in either deposit or withdrawal. In addition to this, they have 24/7 customer service support where you can reach out to them at any time and go the extra mile to give you the best experience. Plus, the platform itself is very successful and has achieved an outstanding performance during a very short period of time and now Rain has became one of the best platforms globally.
Response from rain.comDec 4, 2021
Hi Zainab. We would like to thank you for your encouraging words, It is our mission to be able to bring institutional-grade infrastructure for cryptocurrencies to the Middle East that will last for decades. You can always share your feedback with us via email at [email protected] Thank you for using Rain.
Mohammed A.
Aug 22, 2021
Superb Customer service
Superb Customer service! My withdrawal was received and sorted out by their agent Ali S. Which was a great help in sorting my issue out and was very clear regarding the situation. Rain should be going places if they keep this up
Response from rain.comDec 4, 2021
Hi Mohammed. Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Amal
Aug 22, 2021
One of the best platforms
Super easy to use and they provide great customer support
Response from rain.comDec 4, 2021
Hi Amal. Thank you for your feedback, we highly appreciate it and we apologize for the inconvenience. We assure you that the team is always working on improving our services to provide you with a seamless experience.

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