RailwayReviews of railway.com

planté depuis 24h... drole de service

Im afraid, it's just not all that. Repeated issues with github deployments, support is REALLy difficult and you know what it's REALLY expensive.

Banned for an accidental chargeback — insane appeal process My account was banned over a chargeback that was made by mistake. My wife didn’t recognize the Railway charge and disputed it, not knowing it was a legitimate business expense. I appealed before I even saw the email explaining that the ban was related to a chargeback/fraud issue, so my appeal addressed the wrong reason. Once I found out what happened, I immediately explained that the charge was legitimate and that I was willing to pay it and correct the dispute. Their response? Appeal denied. Decision final. That is an insane appeal process. I’m not claiming fraud, refusing to pay, or trying to get out of a bill. I’m trying to correct an innocent mistake. Instead of giving me a way to fix it, Railway locked me out of my projects and a business application I’ve spent an enormous amount of time building. Companies need fraud protection. But there also needs to be a reasonable way for a legitimate customer to correct an accidental chargeback. “Appeal denied, final decision” without allowing the actual issue to be corrected is not a reasonable process. I just want Railway to let me correct the payment issue and give me access to my work.

Booked my ticket then got the lift to the bridge level went through the barrier and was told no lift up here.so down the stairs to platform 5 I then see it is where I entered the station. I have a disability so up and down stairs is a problem. Maybe a good Idea would be to put a sign up near the entrance stating platform 5 ! Roll on nationisation

Great service, but at least 1 major outage each month.

Railway is pretty cool, with one MAJOR caveat: most domain hosts (such as GoDaddy, AWS, Azure, SquareSpace, etc) are not compatible with it! It will require a bunch of work to map your domain via a new 3rd service (that you'll have to pay for) to finally map your domain to Railway. VERY ANNOYING!!!!!!!!!!!!!!!!!!!!!!!!!!!

Serious lack of support.

Does not provide support through normal methods, and instead forces users to use discord instead of email, which is less secure if you have personal information.