Van Rental KLReviews of raffietranstour.com

Guys just be careful as we have booked this company in Malaysia and got scammed. Deposit paid and the driver didn’t turn up. Try calling them many times but no answer.

Alhamdulillah. Terima kasih Raffie Transtour utk Pengangkutan Bas Pasukan Ragbi SK Taman Sungai Besi Indah ke Kuantan. Perjalanan berjalan lancar. Terima kasih sekali lagi. 10 bintang untuk Raffie Transtour.

We booked this company for multiple trips whilst we were in Singapore and Malaysia. We had an amazing experience with them each time. The coach arrived promptly and the guide Azri was very friendly and helpful. We were a group of 22 people and we all travelled in comfort during the long journeys as the coaches were luxurious and clean with reclining seats and perfect AC! We also had to make a few changes to our schedule and the company was very accommodating to our last mimute requests. Overall a very reliable company and I would highly recommend to others!

My family paid this company to rent a vehicle but unfortunately the vehicle was not provided as agreed. We repeatedly contacted the company to resolve the matter and requested a refund, but our money has not been returned. This was one of the most stressful experiences our family has ever had, just imagine arriving at the airport after paying for a rental vehicle, only to find that no vehicle was provided. My family were left stranded at the airport without transportation, causing significant stress, inconvenience and unexpected disruption to our travel plans. This is our personal experience. Please exercise caution and verify everything carefully before making any payment.

We booked the Van from Singapore to Malaysia and return drop back to Singapore. Timings were perfect . And the can is spacious . Arrangement is Genuine and coordinating with us is really great.

Do NOT Trust This Company Absolutely disgraceful. We booked and paid for a van, only for it to never arrive. We were left completely stranded at Kuala Lumpur International Airport (KIA) in Malaysia with no transport, no proper communication, and no genuine attempt to fix the situation. Being abandoned in a foreign country after relying on a confirmed booking is incredibly stressful. Instead of taking responsibility, we were left chasing answers while our holiday plans were thrown into chaos. To make matters worse, we felt completely scammed. We paid our money expecting the service we were promised, but we were left with nothing except stress, wasted time, and significant financial loss. The lack of professionalism and customer service was beyond unacceptable. If you value your time, money, and peace of mind, stay well away from this company. There are plenty of legitimate rental companies that actually honour their bookings and care about their customers. This was by far the worst travel experience we’ve ever had. We will never use this company again and strongly encourage everyone to avoid them.

I am absolutely shocked as to how people can rate this service so low. Defo must be haters or competitors just lying to put the company down. Going from UK to Malaysia and using this service has been absolutely fantastic. If I could rate more higher than 5 stars I would. This deserves the highest score possible. Immaculate service. The tour guide that came with the bus was the best you will find on any holiday. The man was so well spoken and had very good English speaking skills, respectable and very understanding. He would give us time if we requested to see things properly and guided us with all the local information throughout the trip. He also helped with luggages being put in and taken out of the bus. Unbelievable tour guuide and immaculate clean spacious bus. Without a shadow of doubt will be using this service again when I return to Malaysia. Keep up the good work guys

Had an amazing experience with this company. We were a group of 22 people. Our flights were delayed by two days, meaning we had to make many last minute changes to all our plans. Raffie Travels were always accommodating and very quick to respond. Raffie Travels arranged a 36 seater coach so we could all travel in luxury. We took the coach from Singapore to KL, then did day tours to Genting and Ipoh and finally dropped us off to Penang. Everything was deliveres the way we wanted rather than being dictated by the driver or guide. Overall amazing experience and also a shout out to their guide Azri the most polite and chilled person I have met.