Rad Web Hosting Reviews | Read Customer Reviews of radwebhosting.com

Rad Web HostingReviews of radwebhosting.com

3.753 reviews
Internet & Software
400 S. AKARD ST., STE 200, Dallas, Texas

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Rad Web Hosting

About Rad Web Hosting

Reliable Hosting and ServersPerformance meets reliability meets helpful support.Company ProfileEstablished in 2014 by a group of web hosting professionals in Dallas, TX, we offer a wide range of simple, flexible and user-friendly innovative online services. Rad Web Hosting was founded on the principle of providing high-quality, affordable web hosting solutions with a focus on client needs. That means we give you our full attention before the sale, when helping you select the right hosting product for your specific needs, and after the sale, when you may need some help on the support side. This holds true, whether you are beginning your first website or hosting mission-critical applications. As experts in e-commerce, web hosting and website development, we help our customers build and maintain their online presence, which is critical to running a business in today’s Internet-connected global marketplace. We are a trusted provider for web hosting needs of all sizes and scale. From hosting your blog to managing your enterprise infrastructure, Rad Web Hosting will deliver an excellent web hosting experience.DomainsDomain NamesRegister DomainsTransfer DomainsDomain SearchDomain ResellerWebsitesShared HostingWordPress HostingJoomla! HostingOpenCart HostingosTicket HostingYii HostingReseller HostingVPSLinux VPS HostingLinux VPS ResellerEnterprise SolutionsDedicatedCustom Dedicated ServersDallas Dedicated ServersPhoenix Dedicated Servers10Gbps Dedicated ServerscPanel Dedicated ServersSolusVM Dedicated ServersUnmetered Dedicated ServersClearance Dedicated Servers CompanyAbout UsClient TestimonialsOpen SourceDallas Data CenterPhoenix Data CenterNetwork StatusFrequently Asked QuestionsAnnouncementsDocumentation

Rad Web Hosting (radwebhosting.com) has 53 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: radwebhosting.com
Website: radwebhosting.com
Category: Internet & Software
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rad Web Hosting reviews

Showing 16 reviews with 1 star · Clear filters

AAAYEIN B.
Feb 6, 2024
Account Has been hacked and misused by some one now account is closed and support team able to contact
Radwebhosting is fraud company that sells customer domains without informing, i have facing issue with Radwebhosting. My account was created by website developer, and we have given our website credentials. He transferred my domain from godaddy to Radwebhosting, and he did a fraud transaction in my account. i'm not getting any update regarding this transaction Suddenly, my hosting account closed support team not responding My two domains are locked and radwebhosting is currently listed for sale and they are responding for my the issue, i owned that domain since 2021 it's legally registered in india.
Response from Rad Web HostingFeb 8, 2024
This user had previously had his account closed due to several disputed payments/chargebacks. Pleasantly surprised he gave us 2 stars, as 1 is the standard rating when we shut down criminal accounts. Scott Claeys CEO Rad Web Hosting
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KARINA L.
Nov 19, 2023
Slecht man echt niet te gelove bah
Slecht man echt niet te gelove bah
Response from Rad Web HostingNov 19, 2023
This user registered a domain name and purchased 1 month of hosting and within 24 hours we'd received multiple Abuse complaints for phishing sites. We have a zero-tolerance policy on phishing and this user's information has been shared with FraudRecord.
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Todd G.
Aug 18, 2023
2 years ago I gave this group 5 stars
2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor were they responsive to attempts to reach them by phone, chat, email, or social media. They came back online in 5 days, claimed a subcontractor failed to pay bills and they were turned off. Subsequently it took 5 weeks for them to return our colocated server. To this date their support phone number is unavailable, and their responsiveness to chat sessions is variable.
Response from Rad Web HostingNov 27, 2023
We are sorry to hear this. Please contact support for further review!
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Dan
May 30, 2023
Will not remove me from their mailing…
Will not remove me from their mailing lists, constantly keeps spamming me with irrelevant services. Obviously this company is buying email lists to spam their resold services to, I would highly advise to not buy those sketchy lists, you've never received any permission from me to contact me regarding your services.
Response from Rad Web HostingJun 28, 2023
Hi Dan, It's never our intention to irritate or annoy any recipients with unwanted or irrelevant messages. I can assure you we don't buy email lists and "Unsubscribe" and "Manage Preferences" options are linked in the footers of all marketing communications. That said, if you feel you have been contacted by us in error, we would like to address this to ensure no future contact is attempted. If you reach out to us at https://radwebhosting.com/support we can assist you with this. If you prefer a self-service approach, click the "Unsubscribe" link in the footer of the email to automatically be removed. Best regards, Customer Satisfaction Team
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michael R.
May 23, 2022
Unavailable for several days after purchase
Unavailable for several days after purchase
Response from Rad Web HostingMay 23, 2022
Greetings Michael, we would like to assist with any issues you are experiencing in relation to your purchased services! Would you kindly open a Support Ticket with us at https://radwebhosting.com/client_area/submitticket.php and let us know the details of your issue so that our staff may assist you in resolving this issue for you? Please make sure to include the specific website(s) or server(s) affected so that we can get started right away. Thanks, Scott, Operations Manager Rad Web Hosting Customer Service
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tochiama
Nov 14, 2020
I paid for a service it's been 3 days…
I paid for a service it's been 3 days now and nothing has been provisioned, I wrote to customer service no response, just an automated acknowledgement, I tried the live chat no response too, and their Facebook account seems abandoned for long, no actual response to my worries. I feel defrauded. I think the company is no longer in business.
Response from Rad Web HostingNov 24, 2020
Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.
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customer
Aug 12, 2020
Not satisfied
Not satisfied
Response from Rad Web HostingAug 30, 2020
We’re sorry to hear that your experience fell short of your expectations. Our goal is to give every client a tremendous experience using our platforms. Please contact our Customer Satisfaction Team with your account info as well as specifics regarding your experience (including any suggestions for how we could improve). If there’s any resolution available it will be offered. Sincerely, Rad Web Hosting Support
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alex C.
Mar 1, 2020
My sites have been offline again for…
My sites have been offline again for over a day. No response from customer service. Poor.
Response from Rad Web HostingNov 24, 2020
Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.
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