Shae T.
Patong Hotel dirty
Patong Hotel dirty , staff are rude , had to change rooms 3 times in 24 hours and spent my birthday waiting for a telephone engineer. Worst service ever
A lifestyle brand for the millennial mindset. The first Radisson RED is now open in Brussels. Learn more about this new hotel experience.
Radisson RED (radissonred.com) has 97 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Shae T.
Patong Hotel dirty , staff are rude , had to change rooms 3 times in 24 hours and spent my birthday waiting for a telephone engineer. Worst service ever
Tracey
Filthy dirty hotel
ram K.
Awful and Inconvenient car park system. They do not facilitate the appropriate payment method, leading to an unjust fine. Whereas, the reception team are redundant, failing to take initiative. Reflects the hotels overall incompetence. They fail to take considerate measures with guest visitors.
George B.
AVOID AVOID AVOID, rubbish customer service, rude, car was damaged, apparently this is a common thing, and on return despite saying they have cctv they said it’s nothing to do with them. Over booked parking, cars parked all over the curbs and driving around in an unsafe manor. Customer service very bad! They don’t answer the phone, and they are not helpful at all, over priced food which is very average. A lot of better places to stay. Advise any friends to stay elsewhere, strongly recommend finding other accommodation if your in the area.
Phil R.
A Truly Disappointing Stay – Unacceptable for a Hotel of This Standard We are Radisson premium members and had high expectations when booking Radisson RED Glasgow for a very special event at the SEC, Ovo Hydro, and Armadillo between 25th–27th July, which brought in over 12,000 attendees. Sadly, not only did the hotel fall short of expectations—it became one of the worst hotel experiences we've ever had, and we weren't alone. Dozens of fellow guests shared similar frustrations. Despite the hotel knowing months, more than any year, in advance about the scale and importance of this event, they inexplicably chose to host rooftop parties on the 9th Floor, starting Friday night, pounding music and bass through the entire building. The noise was unbearable—vibrations could be felt through our bed pillows on the 2nd floor. It continued until midnight, even though half the hotel guests were up for breakfast at 6:30am to attend the event. When I phoned the night manager to ask why a rooftop party had been approved during such a critical weekend, I was told it was a mistake in the events management. That was Friday. Unfortunately, it happened again Saturday until 11pm, and even louder on Sunday night. Three consecutive nights of disrupted rest. There was no resolve offered other than a refund for a bad night's sleep. Money does not fix these problems. Customers paid £180 (as an event discount) for comfort and service, we recieved none of this. I even suggested to the manager that the rooftop bar might actually generate more revenue if left open for hotel guests to relax, dine, and unwind—instead of turning into a club-like venue that alienated paying guests. He agreed, surprisingly. Yet nothing changed. To add insult to injury, our friends staying in other hotels wanted to come enjoy a drink or food at the SkyBar—but were turned away due to the blaring nightclub atmosphere. A real missed opportunity and a slap in the face to loyal customers. This "nightclub" has also disturbed our friends during the night at the Hilton Hotel next across the road from the Radisson RED. We’ve stayed with Radisson in other cities and had consistently positive experiences. We’ve recommended the brand to friends and family. But this Glasgow RED branch? A complete shambles. Other unacceptable issues included: No replenishment of tea, coffee, or water in the rooms. We had to chase reception daily to get basic hospitality supplies. They ran out of bottled water, which is supposed to be complimentary for Radisson members. A friend a few rooms away had a blocked shower, which flooded her bathroom daily. Despite reporting it multiple times, it still wasn’t fixed three days later. She had to use towels to mop the floor, then carry them down to the lobby each day to be replaced—because she didn't want to leave soaked towels lying in the room.
Mette Holm A.
Vælg noget andet… Store flotte værelser men alt for meget støj om natten fra gaden. Fik ikke lukket et øje gr larm - boede på værelse 112
Capn Crinklecut C.
No free orange juice or apple juice… really think I’m about to pay 3 dollars for a cup that isn’t even the same size as a soda? Gotta have some free amenities in the hotel
Nicola
I became a member and booked 2 rooms including breakfast. They charged me again for breakfast and I mentioned this when checking out. I was refunded for one breakfast but not the other 2 so I basically paid twice. We came back after an event and I am disabled. I wanted a seat before we went up in the lift. We were only chatting amongst ourselves. A young man asked what we did as the avent was cancelled. We only laughed and the woman security said I could have you kicked out. We were like why we have not done anything. I wish I had seen the cctv the next day. As she had friends and showing off. I phoned emailed about the price being charged but no reply. Very disappointing. I was looking at there hotel in turkey and thought no. I am not giving you my money again