RadicalnReviews of radicaln.com

This customer service at Radicaln is so friendly and quick to respond. I am so happy with the vase I ordered, it is so well made and was the perfect addition to my in home memorial. Will definitely order from them again in the future.

I bought a gorgeous handcrafted chess set from this company over a year ago. The quality of this product is better than you can even imagine. Not only is it something my kids and I play pretty regularly, but it is a permanent part of my decor in my living room. Recently my house cleaner broke several pieces while cleaning and I began looking into replacing the broken pieces. I was very concerned with how successful I would be considering this product is hand crafted. The company has a generous replacement policy but everything is listed for pieces broken early after original purchase. Once I reached out to them my concerns were instantly squashed. They were amazing, they walked me through how to order replacements, I placed the order and had them within a couple weeks. I highly recommend this company’s products, the quality of their work is amazing and their customer service is unmatched.

Excellent Customer service and very helpful.

Table and chess pieces were packaged securely, as well as priced right.

I bought the napkin holder and its excellent!

The chess set is fantastic. It looks great and beautiful colors. The pieces are fragile I found this out the hard way. The company shipped the pieces in a very sturdy packaging. I was negligent and dropped a couple of pieces. The customer service worked with me and was able to send me replacement pieces very quickly. I was so pleased with the chess pieces and their customer service I also bought their checkers pieces. I would gladly buy from them again. Both the chess and checkers sets are made from a high quality marble. They would make a great gift for anyone.

I order an urn from Amazon and it was broken when I opened the box. I called the company directly as they inserted there card with the product. I sent them photos of the broken urn and they sent me a new one right away. I did not have to wait long and it arrived in perfect condition and I am so happy with it !

I purchased a set of chess pieces and they are beautiful. They fit perfectly on my 25" chess board. Their customer service is top notch. I had a mishap and broke one of my knights. I emailed them and got a response that evening. Evelyn went above and beyond and got me my replacement piece. I will definitely be a customer for life.