Get the best of both worlds with RackGenius: premium game server hosting for seamless play and flexible cloud VPS services for top-tier performance. Reliable, affordable, and powerful servers!
RackGenius (rackgenius.com) has 84 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
rackgenius.com
Website
rackgenius.com
Category
IT & Communication
Listed on Five Star Index
2026
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The company replied to 79% of reviews.
Latest
Most recent review: October 2026.
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I honestly couldn't believe my eyes when I saw the prices. A pavlov server for $1.50? I thought it was too good to be true. I gave it a chance it turned it to be awesome, it was better than spending 20 dollars per server. I own 5 servers currently, and I only pay $22.50 quarterly. Instead of paying $100 per month. It's actually quick and easy to set up, just get the map file and put it in the correct file and it's ready. Just make sure all the settings are correct in the startup section, otherwise your server won't show up. Also yes, you could also use that for Rcon. It works just as fine as the top server providers.
Response from RackGeniusAug 11, 2023
Dear Pitufo,
Wow, your feedback truly warmed our hearts! We're thrilled to hear that our Pavlov server pricing and performance exceeded your expectations. Our team works diligently to ensure we provide top-notch service at an affordable rate, and it's incredibly rewarding to hear stories like yours.
Thank you for your valuable tip regarding the startup settings; it's insights like these that help our community grow stronger and more informed. We appreciate that you've trusted us enough to own 5 servers with us and we'll continue doing our best to ensure you receive the quality and value you've come to expect.
Thank you once again for sharing your experience and for being such a valued member of our community. We're here for you whenever you need us, and we look forward to many more successful game sessions together!
Warm regards,
Ethan Boucon
Founder & Co-Owner
Snakecraft Hosting Team
JC
Juan C.
The best hosting service
I spent days searching for a hosting service to play Minecraft with my friends, we look a bunch of options and decided for Snake Craft. The support they have brought me to set up the server and all the different options they give you at the start (plus the free test), make this the best option for a hosting in my opinion.
Response from RackGeniusJun 30, 2023
Dear Juan,
We are truly grateful for your outstanding review and for taking the time to share your experience with Snakecraft! It's our priority to provide a smooth and enjoyable process to all our users, and we're thrilled to hear that we were able to assist you effectively in setting up your Minecraft server.
Your words of appreciation make all the effort worthwhile and we couldn't be happier that you've found value in the numerous options we provide and our free testing period. It is our goal to continuously improve and offer the best possible service to our clients.
Thank you once again for your feedback and for choosing Snakecraft for your hosting needs. We look forward to continuing to serve you, your friends, and the Minecraft community.
Happy gaming!
Best regards,
Ethan Boucon
Founder & Co-Owner
Snakecraft Hosting Team
WR
wreckedcarzz
Geek with a bandwidth need
I was researching several services, as I needed more upstream bandwidth than my isp could offer me, and reached out to SH (via Ethan, the founder, as his contact information was easily accessible) with an admittedly long list of questions (can you do this, that, etc), possible pain points/incompatibilities (looking to migrate from my own server to one of SH; do you do file sync, are multiple server instances seperated or can they be managed as one...), technical inquiries (processor, network...).
I expected to be shooed away, too difficult, too many goals and questions, not worth the effort. But this wasn't the case; after a back and forth for a couple of days, with most (not all, but I had a lot of things I was trying to do in this possible migration) things nailed down and understood, I signed up for one (1) of their premium trial services, and began the copy migration. Things went so well that two days later, I requested a move to a paid server, and a second paid server instance.
While things weren't perfectly smooth, the issues I encountered were minimal and easily mitigated. I needed more storage space - already done for me, due to the discussion we initially had. I was trying to sync player data across the two server instances, which wasn't possible with the built-in system, but as I run my own server at home, configuring it to sync via sftp only took a few minutes, and the player data files I'm working with are microscopic, so I'm not putting undue stress on the network connection or storage. I needed a longer in-game server name and discription than usually allowed, done. I had additional questions about backups, how to handle them, do they count against the storage quota (no), all answered.
I was worried about vendor lock-in - get migrated, all comfy, then realize that I can't easily migrate to another service. This is in no way unique to SH, I've just been burned before, and I try to keep all my data in my own hands (hence why I have my own server at home). But one should only need to perform a backup, save that backup archive (and verify that all your data is there!), then close your account once done. Could not be any better. I have no plans to search for competing services - it's really rare to find someone who is so active in the daily operations of their business, and they were able to geek out a bit with me on my questions, instead of referring me to useless faq pages (again, my questions were not very typical of what I would expect a user of this service to have - they absolutely did not have to go to the lengths they did just to get one new customer). That level of customer service, in my experience, is unusual and should be highlighted whenever it occurs.
It's been a couple weeks now and my only catch-points refer to it being an external service - and not a service that I fully control, down to the bare metal. But that's a footnote, and absolutely an expected one (I'm not getting root access to their hardware at these prices, LOL). So would I say I'm satisfied? Beyond my expectations, yes. Would I say that I'd recommend it to others? For my friends, I can spin up a server instance for them on my server in 10 minutes, for free; but for those who don't have a geek on speed dial: absolutely.
Response from RackGeniusApr 21, 2023
wreckedcarzz,
Thank you very much for sharing your experience with others (and in great detail!) It's been a pleasure working with you thus far, and of course, do not hesitate to ask any other questions. ;)
Thank you again,
-Ethan
MC
Mr C.
Incredible Hosting Affordable and Quick…
Incredible Hosting Affordable and Quick Support and the UI was amazing like it was easy to get navigated on the website
Response from RackGeniusApr 20, 2023
Mr Crafter,
Thank you for taking the time to share your experience with others! Please do not hesitate to contact us if you need any assistance.
-Ethan
JG
Joey G.
1 in 1 help top notch service
everything is so smooth and anytime i need help i get 1 on 1 help in the discord. they even lent 2gb of ram for a week till i was able to upgrade as my server had too many mods and ram was limit was being hit
Response from RackGeniusFeb 5, 2023
Joey,
Thank you for taking the time to review us! Please do not hesitate to contact us if you have any questions. :)
-Ethan
CR
Crytek
Good prices and hosting
Completely satisfied with my hosting subscription, it does its job very well and it's easy to set up.
It has great uptime and a concise Control Panel, which is honestly a surprise considering how accessible the subscription plans are.
I definitely recommend it.
Response from RackGeniusDec 25, 2022
Hello Crytek,
Thank you very much for the detailed review! We appreciate you taking the time to share your experience with us. Please do not hesitate to reach out if you have any questions in the future. :)
-Ethan
SY
Syrathos
Not a snake in the grass!
I was searching around for somewhere to host my discord bot that I'm developing as a side project to streaming. I stumbled across Snakecraft after hours and hours of researching. It was way cheaper than all the other options I'd come across (and even found a nice discount code in their discord) so decided to give it a try. Initially I hit some stumbling blocks, but their support was top notch and helped me out quickly and patiently! Can't fault them so far!
Response from RackGeniusDec 6, 2022
Hello Syrathos,
We are delighted that you had a great experience! Also, thank you for taking the time to share your experience with others; it is greatly appreciated.
Please do not hesitate to reach out if you have further questions. :)
-Ethan
SV
Santiago V.
The best hosting service so far (Not sponsored)
The server has a great performance, the support team is incredibly helpful, patient, personal, professional and available. Most of my problems and doubts get quickly solved in less than 10 minutes of wait time on their discord.
They also have some nice discounts and bonuses like a free backup slot, and unmetered storage :)
Response from RackGeniusNov 24, 2022
Hello Santiago,
Thank you very much for sharing your experience with us. It is greatly appreciated!
Please do not hesitate to reach out if you have further questions. :)
-Ethan