STurner
My first order experience was not…
My first order experience was not stellar but I decided to give Racetop another try. Way wrong move. This experience was a NIGHTMARE!!!! First the package was lost in transit and I was basically accused of lying, indirectly, about the package not being received. When the package finally showed up - days later - the order was wrong! I havegotten nothing but the run around while attempting to get Racetop to send a corrected order.
Response from RacetopPrintApr 30, 2026
Hi there, Thank you for your feedback, and we are truly sorry to hear about your experience. We sincerely apologize for the frustration caused — this is not the level of service we aim to provide. We are very sorry about the shipping delay and the confusion during delivery, as well as the mistake with the order you received. We completely understand how disappointing this must have been, especially after already experiencing delays. Please rest assured that we are taking this matter seriously. We have arranged to reproduce your order immediately and ship the corrected items as soon as possible to resolve this issue for you. Our team will closely monitor the process to make sure everything is handled properly this time. Again, we sincerely apologize for the inconvenience and frustration caused. We truly appreciate your patience and the opportunity to make this right.



