At RacetopPrint, we specialize in custom printing solutions, offering a full range of high-quality products to meet the unique needs of both B2B and B2C clients. From personalized stickers and labels to custom paper cups and paper bags, we provide a seamless, one-stop service for all your customization needs. Whether you're a business looking to elevate your brand or an individual seeking custom designs, Racetop is here to deliver exceptional results with fast turnaround times, competitive pricing, and unwavering attention to detail. Choose Racetop for all your custom printing needs—where quality meets customization.
RacetopPrint (racetopprint.com) has 415 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
racetopprint.com
Website
racetopprint.com
Category
Print & Graphic Design
Location
SMYRNA, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I ordered GOLD Embossed Labels & I received silver that I can not use. They took over a week when they said they would be delivered. Not happy!!!!
Response from RacetopPrintAug 22, 2026
Hi there,
We’re truly sorry to hear that you’re disappointed with your order and apologize for the frustration this has caused.
After reviewing the order details, we found that the foil color selected when the order was placed was silver. We understand that you were expecting gold, so our team will reach out to you by email as soon as possible to clarify the order details and see how we can best assist you.
We sincerely appreciate the opportunity to look into this with you.
KC
Keith C.
I have not received my order
I have not received my order. Picture showing delivery is of another delivery of tables. No bags were delivered. I want/need my bags. Or a refund.
Response from RacetopPrintAug 19, 2026
Hi there,
We sincerely apologize that your order has not been received. We completely understand how frustrating and concerning this is, especially when you were expecting and relying on the bags.
Our team has already reached out to you directly to review the delivery issue and provide a solution. We’re very sorry for the inconvenience caused and will continue working with you to get this resolved properly.
KA
Kimberly A.
This company sent me glitchy blurry magnets
This company sent me glitchy blurry faded looking magnets. They tried to claim that my image was blurry but I am a professional photographer and illustrator. I sent them a very crisp image, which they conversed with me about excessively back and forth over email many times because they kept cutting off the edges. They just could not get it right. Then they sent me an image with blurry lines and completely missing white triangle areas that weren't even printed claiming that it was my fault. They typed lies on their keyboards in China and refused to give me a refund, even with a complete paper trail going backwards in email in writing and the photos I took of their faulty product. Do not work with these frauds.
They replied below with another lie, they NEVER offered a refund. They claimed they did everything right! I have photos of their glitchy magnets, if anyone wants to see them by email. I'm happy to share them to help potential future victims of this company.
Response from RacetopPrintAug 13, 2026
Hi there,
We’re sorry to hear about your experience. Our team is currently in contact with you by email and is continuing to work with you on a resolution.
We appreciate your patience while we review the details and work toward resolving the issue.
FM
Fred M.
I reordered bags they were not the same…
I reordered bags they were not the same the colors were different and the bags at it self looked used. The first order was great the second order was terrible. Would not order from them again
Response from RacetopPrintJul 21, 2026
Hi there,
We’re very sorry to hear that your reordered bags did not match the quality of your first order. The color difference and the condition you described are not the experience RacetopPrint aims to provide.
Our team will contact you as soon as possible to review the order details and work toward an appropriate solution. We sincerely apologize for the disappointment and appreciate the opportunity to look into this for you.
MM
Mary M.
FAKE AI IMAGES —FALSE ADVERTISING ON THIS WEBSITE!
I’m fairly sure that every image on racetoprint’s website is fake. This is a company based in China, so all communication happens in the middle of the night, though a lying, Delaware-based salesman will sell you on the job initially. They promise very reasonable rates, then provide terrible proofs, often taking days between one failed proof after another, and setting it up so that you can’t review those proofs properly by providing very small images. I wasted nearly a month trying to get my print job done with this company. Again – – do not trust the images on their website. They are AI produced, and do not reflect the quality of this company. In our final exchange, they promised me a photograph of the printed product for my approval, and promised a full refund if I wasn’t satisfied. After they strung me out for several more days, I fired them and demanded my money back. That was when they stopped communicating with me. Now I ahave to dispute the charges to get my money back. Everything you see about this company is fake, everything is designed to rip you off. Steer clear.
Response from RacetopPrintJul 7, 2026
Hi there,
We’re truly sorry to hear about your experience and understand how frustrating this must have been, especially after spending so much time going through the proofing process.
We take your feedback very seriously. Our goal is always to provide clear proofs, accurate product expectations, and timely communication throughout each order. We sincerely apologize if the proof images, communication timeline, or overall process did not meet your expectations.
Regarding the product images on our website, we understand your concern and will review the related pages carefully to make sure all visuals and product representations are as clear and accurate as possible for customers.
We would also like to look into your order and the refund request immediately. Since we cannot identify your order from this review alone, could you please contact us at [email protected] with your order number or the email address used for the purchase? Our team will review the full conversation, proof history, and refund status, then follow up with a proper solution.
Again, we’re very sorry for the frustration this caused. We appreciate you bringing this to our attention and would like the opportunity to address it properly.
AA
Andrius Art L.
Orde arrived DESTROYED due to how the…
Orde arrived DESTROYED due to how the order was packaged and shipped. Additionally, my order did not match my proof with several printing mistakes. Hopefully RaceTop Print will refund me.
Response from RacetopPrintJun 23, 2026
Hi there,
We’re very sorry to hear that your order arrived damaged and did not match the approved proof. This is not the experience or quality we aim to provide.
Unfortunately, we have not yet been able to locate your order based on the information in this review. Please email your order number, a brief description of the issues, and any photos of the damaged packaging and printing errors to [email protected].
Once we receive your details, our team will investigate immediately and work with you to provide an appropriate resolution as quickly as possible.
JP
Joshua P.
A massive lack of consistency
A massive lack of consistency with their stickers. I ordered 9 varieties of die-cut stickers and 6 were not at all to the scale that I ordered. This has happened twice before with die-cuts. Their labels are also inconsistent sometimes they add a white outline. Generally the print quality is good but some of the die-cut stickers I have received were blurry. Will probably find another sticker company to go through for my business.
Update:
I received an email from the support team asking if the stickers i received were usable to which i replied "not for the job I intended to use them for" as the stickers are not non-functional but I cannot use stickers that have absolutely no consistency in size/scale. An image of the stickers with a ruler was also sent. They acknowledged the image but i have since received the same (what I believe to be AI generated) email asking if the stickers are usable several times. THEY ARE NOT!
Response from RacetopPrintJun 21, 2026
Hi there,
We’re truly sorry to hear about the repeated inconsistencies you have experienced with your die-cut stickers and labels. We understand how important accurate sizing, consistent cutting, clear print quality, and reliable finishing are when these products are being used for your business.
It is especially concerning to hear that several stickers were not produced to the scale ordered, that white outlines appeared inconsistently, and that some of the printed stickers were blurry. We sincerely apologize for the frustration and disappointment this has caused, particularly since you mentioned experiencing similar issues more than once.
Unfortunately, we have not been able to locate your order based on the information provided in this review. Please contact us at [email protected] with your order number and photos showing the sizing, cutting, outline, and print-quality issues. Our team will carefully review the relevant artwork, approved proofs, and production records to investigate what happened and discuss an appropriate resolution with you.
We appreciate your honest feedback and would be grateful for the opportunity to properly review and address these concerns.
LE
Leigh
DO NOT RELY ON THIS COMPANY DELIVERY…
DO NOT RELY ON THIS COMPANY DELIVERY CAPABILITIES or TIMELINES
We have had a terrible experience with Race to Print, which could have cost our company massively. Their courier repeatedly missed delivery and Race to Print excuse is that is was a foreign courier and they didn't understand how to read the address format - because it was a warehouse, rather than a numbered street address. Race to Print, along with multiple other deliveries, had already successfully delivered to this address - no issue. Race to Print will accept no responsibility for this missed delivery and the incompetence of the foreign courier service they use. We were lucky to get a different rush job print at x3 the cost, but had we not, the event and reputation would be ruined. That to not even honour a refund for their missed delivery is beyond disapointing. We will never use again.
Response from RacetopPrintJun 21, 2026
Hi there,
We’re truly sorry to hear about the experience you had with your delivery. We completely understand how stressful and disappointing this must have been, particularly when the order was needed for an important event, and the delay could have had a serious impact on your business.
We sincerely apologize for the frustration caused by the missed delivery attempts, the communication surrounding the courier issue, and the way your refund request was handled. This is not the experience we want any customer to have.
Unfortunately, we have not been able to identify your order based on the information included in this review. Please contact us directly at [email protected] and provide your order number, delivery address, and any relevant tracking details. Once received, our team will carefully review the full order history, delivery records, and previous communication so we can properly investigate what happened.
We genuinely appreciate you bringing this matter to our attention and would be grateful for the opportunity to review it further and provide you with a direct response.
