RaceDayQuadsReviews of racedayquads.com

Bought some plug and play wires, and paid $25 for shipping on a $6 item. Anyways, 3 days passed by, and it still wasn’t shipped. Messaged them asking, what’s the hold up? And they said they shipped it. So I decided to wait again, another 8 days passed (11 days total now), and tracking is still saying “we don’t have the package yet, Your estimated delivery date will be updated once we receive it!”. So I messaged them yet again, and then they said “we shipped some out today, and yesterday! Should be there soon”….mind you I made the purchase nearly 2 weeks prior, and they’ve already told me it was shipped 8 days prior to that. Long story short, never got the $6 wire $25 shipping item. So I most definitely dont recommend them. P.S it’s been a few months, and I never got my refund either

Stay away. They do not honor their own return policies on their website. I ordered a brand new TX16S radio master remote, which immediately smoked upon turning it on for the first time about one hour after delivery. I emailed Racedayquads immediately after to let them know to set up an RMA so I could get a new radio that was not defective literally upon turning it on. I was met with nothing but excuses that radio master has a separate support process; this is not anywhere on the website. In fact, the website says the exact opposite; all defective products Will be sent a replacement free of charge. Instead, I was told I have to contact the manufacturer. Wait for a response then send my brand new broken radio to somewhere in the US and wait for them to repair it. I wouldn’t accept a TV from Best Buy that wouldn’t turn on upon delivery. Why is this company trying to force me to accept the broken radio that never even worked? Shame on you.

Ordered paid for a item in stock said would ship next day, never did, cancelled order, tried again, and still it wouldn't ship same or next day, then waited 2 days on another order, still wouldn't ship, email 3x, no answer back, got refund went elsewhere. They have went down hill since they were bought out, so this is not the old trust worthy RDQ we all came to love and use, new owners has ran it into the ground, steer away from.

Ordered quite a few items from them for hundreds of dollars of business and want to support US resellers, but as soon as I got one thing that was DOA, they would NOT process a return/replacement and required me to wait 4 weeks for replacement part to be shipped from China MFG and required I solder 20 tiny wires and debug it. If I wanted this level of standing behind product I would have just ordered from AliExpress. Very disappointed and will not be ordering from them again.

Shameless company. I order a product of $600 and never heard anything for a month. A full month later they claimed that they "could not get a hold" of me to "confirm" the order and that the order will be "shipped today", yet no shipping information was provided. A week later, they were still "confirming" my order and still could not "get a hold" of me. DISHONEST business

Bought 90% of my stuff for a 7" long range from them. Built it, wired it. Defective ESC. No biggie. Replaced with another ESC, working. Tried to return ESC, was told they'd like a video. So, I'm supposed to disassemble everything that's working, resolder everything, then make my video, send it to them, remove bad compenents, reinstall good components. 2 hours of my time is NOT worth dealing with these guys. I just threw the ESC in the trash. ADIOS RDQ - heard good things about you, and keep your battery straps - they're trash as well.

If I could give a No STAR that is what I would do! This is a for sure "JERK OFF" company. And a company it is not. I purchased a SKYRC GNSS Performance Analyzer through them. When it arrived, it didn't work. I have been trying to get this resolved for over a week and one half. Finally, they are sending me a return shipping label for the item. This is something that I needed two weeks ago. They have kept dragging their feet about getting me a new one. Plus, they do not give refunds only store credit which is BS! Like I want to do business with them again! Be advised. GO TO A DIFFERENT VENDOR to get what you want.

I ordered a receiver that later didn't need nor open. Let me be clear, I did not open any package nor use it. I went through the return process paid for the shipping to ship it back. Come to find out by the time it got there, some how the package was opened and they denied my return. So instead of them working with you and trying to figure out something else like a normal business, no that would be to easy. After telling me that the item was opened the package will not get credit (they don't offer any refunds) that I would have to pay for the shipping back to the house. So I'm out money on the item and out money on shipping cost. Don't do business with this company go somewhere else and save money.