RaceDayQuadsReviews of racedayquads.com

I ordered a very simple order for local pickup, got confirmation, traveled an hour to pick it up, followed the instructions and texted my info. Waited. Waited. After a while I saw a guy sprawled on a picnic table outside their office, so I asked about it. He said it’s in a box and we can’t get it until next week… in a different city. So they have time to lay around on tables, but not to get one object out of a box to fulfill their obligation. I don’t recommend these lazy clowns to anyone. I wouldn’t trust the sloppy people I saw slouching around there to assemble a toilet paper holder, let alone a drone.

STAY AWAY FROM RACE DAY QUADS, Absolutely trash company with trash customer service, I ordered a drone from their sister company GETFPV but I ordered one thing in my cart on accident, emailed them and asked them to remove the one item but not to cancel the order and they emailed me back that they canceled it. So I reordered but since my first order was cancelled it kept flagging it as a scam no matter what card I used or anything (despite customer service saying that they were having problems and to just use a different card) eventually they just told me to order from Race Day Quads as they were pretty much the same company with two different websites but the same inventory. I ordered my drone from RDQ but one day shipping was 180 dollars vs GETFPV for 60 bucks, even though they ship from the same place. So I went with priority mail (1-3 days) well its been two weeks almost, my package hasn't been scanned for 6 days, and the last scan was 50 minutes away from where the package started. I've reached out to RDQ for DAYS but the manager Harold told me the orders getting canceled were my fault basically and that I was just being inpatient, when I explained how long I had been waiting and how it seems like USPS has lost my package and his only response was to just wait longer. I've had to do all the reaching out to USPS and they have told me they are not sure where my package is directly to me on the phone. I offered to pay return shipping for the original drone if it ever showed up if Harold just sent me a replacement but he said no and to just keep waiting and in a few more days he will "step in" whatever that means. Probably a whole lot more of nothing. This company is lazy, they don't care about you they just care about your money.

Would not recommend for UK customers. They use an extremely slow shipping service that isn’t even cheap. I’ve been waiting 14 days and my package is still in the USA. Most other US FPV stores deliver to the UK within 8–10 days. At this rate, it feels like it’s coming by horse and carriage.

Terrible and super lazy customer service. I gave a two day notice to cancel my order but they couldn't because it was "buried" under other orders. Don't order from these guys, way better options elsewhere.

First interaction and response from the company was cold and had very little customer service but that's no big deal. The bad ports and pads on the drone's flight controller though... that was a pain to deal with. No response from them after email. Just avoid these people (if you could consider them people). They clearly don't care about their customers or product.

I'm actually surprised about how low their rating is on here. I've been shopping here literally since they started and I've always got great products and fantastic customer service if anything ever went wrong. Their branded products are also pretty decent. Been using the race day quads fpv backpack for years now and I love it. I would definitely recommend

Ordered the JB sub 250 kit, unfortunately one of the motors was faulty. Giving 5 stars as the response was fast and they sent out a new motor immediately, fast delivery to the UK.

Giving 5 stars cause the owner. He is of the upmost character and the reason it's not lower. Had an issue in the past and the support staff was rude and unhelpful. Tyler stepped in and cleared it all up. He is an f-15 pilot and his character really showed. Great guy and good company. Have continued to use since.