R W.
Quotationy not to be trusted
I received two sets of automatic translation glasses Not fit for purpose Currently I am in a email chain that is currently at 24 messages I have an address in America from where it was sent The support/ customer service refuse to send a return address And state if I return it to the address I have they will not refund the money due They refuse to supply an address telling me to keep the items and accept a token compensation for the issues caused I have the full email chain There is no customer service phone number DO NOT DEAL WITH THIS COMPANY Received below message Responded with these details Your order number is 969M189497 and the product name is 👓 AI Translation Smart Audio Glasses – ChatGPT-Powered Instant Interpretation for Languages, Open-Ear HiFi Sound, HD Voice Calls & Color-Changing Photochromic Lenses for Travel, Driving & Outdoor Sports. The tracking number is: 15582151721971800523. Continuing email chain for return address quotationy still refuses to send and no phone contact number Received this response from quotationy following sending them details as requested Again no address or contact number I apologize for your dissatisfaction. I sincerely want to solve the problem for you, not perfunctory. I cherish you as a valued customer and wish to give you the best possible solution. We can provide you with compensation of 39 USD. Hope this is acceptable. I will try my best to solve the problem for you. Have a nice day today. Sincerely, Customer Service Team
Response from QuotationySep 22, 2026
Dear R Waterhouse, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team