Chuck L.
Very disappointed
Ordered 3 puzzles the same size. Two were 14"x14" & one was 18"x18". Contacted them & they said there sizes were approximately. 4" difference is not approximately. Ordered 3 last year & there were all within 1/2". Contacted them to return the 2 unopened puzzles & the will not respond to me. Very disappointed. Company contact me & stated they would refund my money, all I had to do was send the items back at my cost. It would cost me more to send them back to China then what my refund would be. Needless to say I'm still very disappointed.
Response from QUORDLEPUZZLEFeb 8, 2025
We sincerely apologize for any inconvenience caused. A 4" difference is indeed significant, and we understand your frustration. Please reach out to us again with your order details, and we will do our best to assist you with a resolution as soon as possible. Your satisfaction is very important to us.




