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QUORDLEPUZZLE

About QUORDLEPUZZLE

Quordlepuzzles is home to one of the best selections of jigsaw puzzles online. We have something for every age and skill level with jigsaw puzzles ranging from 90 pieces all the way up to 299 pieces.We know you well and we have created just the highest quality puzzles you’re looking for. With a careful eye for quality and sustainability, our puzzles use the thickest graphic board, premium paper, and sturdy set-up boxes. Every Games jigsaw puzzle is manufactured using a precision cutting technique that guarantees every piece snaps into place with our signature Perfect Snap ™ technology.We strongly believe that our jigsaws rejuvenate, are immensely therapeutic, create special social bonds, and of course give you a sense of amazing accomplishment. Your love has launched us to be the #1 player in jigsaw puzzle manufacturing in North America. Still, we believe we are 2nd - only to YOU. So we give you a 100% satisfaction guarantee. No questions asked!

QUORDLEPUZZLE (quordlepuzzles.com) has 64 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Also known as: quordlepuzzles.com
Website: quordlepuzzles.com
Category: Art & Handicraft
Location: Broomfield, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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QUORDLEPUZZLE reviews

Showing 41 reviews with 1 star · Clear filters

Frances V.
Nov 25, 2025
These are NOT 3D puzzles
These are NOT 3D puzzles. They are 3 D effect. Cusomer service had no interest in their false advertising. I do not believe that they are closing down as they want the buyer to pay to return it to China. Lesson learned
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor shopping experience you encountered; we fully understand your disappointment and dissatisfaction. Regarding the issues you raised concerning the puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information. Once again, we apologize for this unpleasant shopping experience.
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Robin Spring In T V.
Oct 28, 2025
Slechte kwaliteit net als de service
Prachtige puzzel, als die niet bij het uit de doos halen al gebroken en beschadigde stukjes had. Contact opgenomen met het bedrijf, maar die beweren dat ze maar 6 maanden garantie geven. Ik heb het in januari gekocht en bewaard voor mijn bevallingsverlof. Dus 26 oktober pas open gemaakt en dus geen garantie volgens hun. Mega slechte service, zeker als je bedenkt dat je wettelijk gewoon 2 jaar Europese garantie hebt en dus hoort te krijgen. Een puzzel nieuw uit doos hoort niet al kapot te zijn. Kwaliteit is dus echt ruk!
Response from QUORDLEPUZZLEApr 14, 2026
Wij bieden onze oprechte excuses aan voor de onaangename ervaring die u heeft gehad. Wat betreft de kwestie rondom de garantie hanteert onze winkel momenteel echter een standaardbeleid voor aftersales-service, dat dekking biedt gedurende zes maanden na de aankoopdatum. Aangezien de toepasselijke termijn inmiddels is verstreken, kunnen wij helaas geen verdere aftersales-ondersteuning meer bieden voor deze bestelling. Wij vragen hiervoor vriendelijk om uw begrip. Nogmaals bieden wij onze excuses aan voor deze onbevredigende ervaring.
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Nicola M.
Sep 28, 2025
not as advertised - these are NOT actual 3D
I have given one star purely because the two puzzles I received arrived on time. The issue with these puzzles is they are not as advertised, if you state a 3D puzzle that is what you expect and do not expect to receive an A4 flat picture, this is what has been received. Additionally the returns process is not fit for purpose, you have to email the service department but their replies are slow and you only have 14 days to return for a refund, also just a note they have been doing a closing down sale since 2023 - Don't buy
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for such a poor shopping experience, and we fully understand your disappointment and dissatisfaction. Regarding the issue you raised concerning the 3D puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information to ensure that no misleading details appear in the future. Once again, we apologize for this unpleasant shopping experience.
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Alison J.
Sep 26, 2025
These are not 3D puzzles and the…
These are not 3D puzzles and the quality is nothing like the pictures on the website. I am very disappointed and certainly would not recommend anyone to buy them
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for the extremely poor shopping experience you encountered; we fully understand your disappointment and dissatisfaction. Regarding the issues you raised concerning the puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information. Once again, we apologize for this unpleasant shopping experience.
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KW
Sep 9, 2025
Incorrect advertising
Incorrect advertising. I ordered a 3D puzzle, nothing in the wooden puzzle section told me anything except it was 3D. It arrive and it is just a 2D puzzle with different puzzle shapes. When I asked for a refund I was told to send it back to China. Absolutely hideous company mis selling, mis advertising their product.
Response from QUORDLEPUZZLEApr 14, 2026
We sincerely apologize for such a poor shopping experience, and we fully understand your disappointment and dissatisfaction. Regarding the issue you raised concerning the 3D puzzle, we have carefully noted your feedback and will conduct an internal review of the product page information to ensure that no misleading details appear in the future. Once again, we apologize for this unpleasant shopping experience.
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Keith W.
Jul 1, 2025
Package was apparently stolen
Package was apparently stolen. Quordle refused to replacement. Sent me to the carrier website, which was in an Asian language. I was foolish to assume they would make good, and I cannot recommend that anyone risk their money for a company that provides inferior service. To respond to Quordle's comment.below, I would note that I contacted the firm several times and I received no satisfaction.
Response from QUORDLEPUZZLEJul 2, 2025
We are sorry to bring you a bad experience. We provide customers with a full range of services including after-sales. If you encounter any problems, please contact us as soon as possible and I will do my best to solve the problems you encounter.
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JUDITH
May 2, 2025
The puzzle shapes are maddening
The puzzle shapes are maddening. Almost all hooks to attach and difficult to determine which is correct. A puzzle is much more interesting if the shapes vary. I'll never buy a Quordle puzzle again.
Response from QUORDLEPUZZLEMay 5, 2025
We are sorry to bring you a bad experience. We provide customers with a full range of services including after-sales. If you encounter any problems, please contact us as soon as possible and I will do my best to solve the problems you encounter.
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Lynn V.
Apr 6, 2025
Customer service was no help
Purchased several quordle puzzles from a local store near my house. Each of them were still sealed in the original packaging from Quordle Puzzles. I finished one of the puzzles and it was missing a piece. I contacted customer service and they said there was nothing they could do for me even though the package had their name, logo and website printed on it. I sent pictures of the box, incomplete puzzle and the original plastic wrapper that was on the outside of the box. Bc I didn't have a receipt from the online store they refused to help me. I love their puzzles but won't be purchasing any more of them.
Response from QUORDLEPUZZLEApr 7, 2025
Hello! Thank you very much for your love and support for Quordle Puzzles, and we also understand the trouble caused by the missing parts of the puzzle. Regarding your feedback, we need to explain to you: Quordle Puzzles is currently only sold directly through the official website/authorized online channels. The offline store you purchased is not our cooperative retailer, and we cannot verify the authenticity of its purchase channels and storage conditions. According to the company's after-sales policy, we can only provide missing parts reissue service for customers who purchase through official channels and provide valid order receipts. You can bring the product packaging and purchase receipt to apply for return or exchange service at the original store where you purchased it.
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