Barbara N.
If I could give negative stats I would
If I could give negative stats I would. One star is more than generous. I subscribed thinking this was different than what it was, which was a shopping assistant. I don’t need that so I immediately canceled. I never ordered and barely looked at app and still was charged 11 and 20 bucks respectively. I paid them and thought, my bad, I canceled on the app and moved on. A month later they tried to take another 30 dollars, saying later through “service” email reply’s to my concern that it was a prior owed amount. For what? Don’t know cause I never ordered and canceled. Bank flagged it fraud but it messed up my Apple Pay. Don’t trust this company!!!!! Stretchy business practices. Reputable businesses don’t have to work so hard to provide nothing of value.
Response from Stylio - Personal AI StylistAug 10, 2026
Hello Barbara, We’re truly sorry that your experience with Stylio left you feeling this frustrated and distrustful. We understand how concerning it can be to see a payment attempt after believing everything had already been cancelled. Stylio is a subscription-based styling service, and purchases or orders are not required for a subscription to remain active. Regarding the later payment attempt, our support team has already shared the details explaining the dunning status and the outstanding payment attempts associated with your account. We’re sorry that the overall experience caused so much confusion and inconvenience. We also appreciate your feedback and are continually working to make our subscription and billing information clearer for our customers.