QuikShip TonerReviews of quikshiptoner.com

Ordered a set of Xerox inks (CMYK & Black). Yellow defective. Spoke with Customer service (which is a joke). She offered to replace it but it wouldn't arrive for about 1 week. When I explained that it means I'm unable to use my printer for that week she offered nothing other than "Would you like me to put in the order?" We asked to just refund the yellow and we'll purchase somewhere else she said we'd have to pay to ship back the defective item ourselves. So I'm forced to pay to get my money back for a defective item they shipped and cannot or will not replace for almost 1 week. Shop Amazon it's far easier.

Do your self a favor and do not order from these people. They are disorganized and truly dont care about customer service. I ordered 3 items, 2 showed up after getting confirmation that all 3 had shipped. Called them and was told, "Sorry the warehouse was out of stock but another warehouse has it and we can ship it out. Thanks but no thanks.

We have used this company for our business for years & had acceptable service. The last 6 months have been horrible. We don't know when our orders will arrive. We will have to stop using this company. When you call the customer service line you get a voicemail? What? Nobody answers a chat. Is this company shutting it's doors?

Terrible! They sent me a different cartridge than what I ordered but assured me it should work. To begin the process, I had to go to the printers location, unplug it for 2 minutes, take out their toner cartridge, take a picture of their cartridge and send that picture back to them with the serial numbers off the printer. I thought it was ridiculous that I had to jump through all those hoops when they admitted to sending me a cartridge different from what I ordered. Then came the refund process. They did not want me to send the cartridge back, but it took alot of time to get the refund. Then they refused to refund the shipping charges. I have asked repeatedly for where this information is told to customer and where I agreed that shipping is never refunded. They will not answer that. Then they agreed to refund 1/2 of my shipping. I then reminded them that I am an attorney and they have agreed as a one time courtesy to refund all my money---we'll see. Bottomline: they did not ship what I ordered so why should I have to pay anything??? I have complained to the Better Business Bureau. DO NOT DO BUSINESS WITH THEM- EVER!!!!!

Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.

Bad service they don't care about the warranty and quality is not as expected. Also sent wrong order. I manage a project management office and I'm not sure to order anything else with this supplier. They also replay with an apologize and offer a solution but the solution is to forget the old purchase and buy another toner with us. So this seller love playing with customers

If I could rate the company 0 stars I would. I placed an order and it was quickly shipped but they sent the wrong items. We opened the package and discovered what was sent was not what we ordered and they would not refund the money for their error. They told me the cartridges should be compatible despite the fact they were not what was ordered.

Their ads are very misleading. Why in the hell would I buy a toner cartridge for $150.00 when the printer itself is $50 Cheaper?! *** I'll expect the same reply as 252 other people received*** **************************** see below**************************** We sincerely apologize for the trouble and inconvenience! We definitely want to check this out and take care of you. Please contact us through email, livechat or call us at 888-273-3084 for immediate assistance, we will certainly be here to help and hope we can make it right with you!