Customer
Okay product, horrible customer service
There generic toners are okay, for the most part they work. If you ever have a big problem with the product don't expect them to be helpful or apologetic.
Quality Toner Done Quickly. We quick ship printer products from Orange County, CA; Chicago, IL; Houston, TX; & Boston Massachusets.
QuikShip Toner (quikshiptoner.com) has 312 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 11 reviews with 2 stars · Clear filters
Customer
There generic toners are okay, for the most part they work. If you ever have a big problem with the product don't expect them to be helpful or apologetic.
Steve T.
I ordered two cartridges for my Brother Printer. After several months of light use, the first cartridge started leaking toner and made it pretty much useless. I contacted customer service and was told that the unit was out of warranty so they would do nothing. I put in the second cartridge and it is working but I have noticed little specks of toner on printed sheets. It will probably start to leak as well. It probably pays to purchase the manufacturers cartridges as I have never had any trouble with them. If the other cartridge leaks like the first one, I probably didn't save any money anyway.
Response from QuikShip TonerApr 21, 2015
For years, Trustpilot has marketed a webpage for customers to complain about us and collect bad reviews about us, meanwhile collecting 0 positive reviews. Now, we pay them... to collect actual reviews, not just complaints. This review is a complaint, collected by trustpilot.. Since we recently found this page, and these orders are not linked to any orders in our system and we don't know who you are. If you have a problem, please free free to contact customer support at 888-273-3084. As always, we will and do resolve any customer issues, fairly.
Bob
My office is less than 30 miles from Costa Mesa which is why I ordered from them. Unfortunately, by 5pm the next day it had not even been picked up by Fedex yet. It was needed asap. I contacted their customer support and all they did was keep repeating the same thing over and over again. All I was trying to do was track the order that I paid for and they just kept telling me it shipped even though Fedex said they had not picked it up. This was one of the worst customer service experiences I have ever had. If this is how they treat their business customers I will be taking my company's business elsewhere.