QuikShip TonerReviews of quikshiptoner.com

Ordered toner for Lexmark E330 & received wrong toner. no problem! sent it back (had to pay postage). never heard back so called customer service to find out I would not be getting any credit since I opened the package. How would I know it was the wrong toner without opening it to see?? I can't believe they can not repackage the toner. never again

Placed a order around noon on Saturday OCT 1 paid 66.58 for next day shipping which had the date ( MONDAY OCT 3rd) next to it.. otherwise i would have not paid that much! I have now called three times and tomorrow will be the fourth time to get this fixed!!!! I would not have paid that high of a price for shipping if i wouldnt have had it on the monday it said because it the two cheaper options said ( Tuesday OCT 4th) next to them.. Customer Service people suck! just keep placing you on LONG holds!. I WILL NEVER BE USING THESE RUDE PEOPLE AGAIN!

THIS REVIEW IS ONLY ON CUSTOMER SERVICE. THERE IS NONE. THE 888 TOLL FREE NUMBER DOES NOT WORK PROPERLY AND NO ONE WILL EVER ANSWER IT. DO NOT TRUST ANY DELIVERY TIME THEY GIVE. IT WILL NOT BE TRUE TILL YOU GET A TRACKING NUMBER FROM THE SHIPPING COMPANY. IF YOU NEED SOMETHING RIGHT AWAY JUST DRIVE OUT AND BUY IT OR ORDER IT FROM AMAZON.

I ordered a cartridge from Quikship. The picture showed a Samsung imprint on the toner itself, and the product description said Samsung. What I got was a knock-off. I called and they told me the description said it was "non OEM". I have no idea what that means. I'm assuming most people don't, but apparently it means it's not Samsung. Perhaps I should have read the fine print more closely, but the picture showed a Samsung cartridge, not the knockoff. A few months later the toner ran out. I was being cheap and decided to use them again anyway. My mistake. I used the "reorder this item" feature on their website and received a completely different item. I emailed the customer service rep who told me I was sent the same item, which was a bit infuriating because I have both items in front of me and they are 100% different and have different labels. Well, turns out a 3rd party often ships the item so the person telling me I was wrong did not even check with the company who shipped, and just assumed I was an idiot. I was told I had to ship the toner back, and then once they received it they would send out the correct item, which would set me back getting my toner for 5-10 days after I'd already waited to receive the first (incorrect) item. I called again to bother another representative, who said he would get the 3rd party company to go ahead and send it out, but I didn't hear back from him or the company. So I eventually ordered from another supplier, paid a few dollars more and got a nice brand name Samsung toner cartridge. The company FINALLY refunded me almost a month later, but refuses to refund me for shipping even though they sent me the wrong item. TL;DR: don't do business with this company. Their products are cheap, but their suppliers and CSRs are incompetent and don't care. And the toner runs out way faster than other suppliers.

Don't buy from QuikShip. Their toner cartridges are faulty. I purchased 4 and have had trouble with 2 of them. I'm almost certain the first one I had to return was sold to me empty. It never worked right. The black cartridge is supposedly good for 6000 copies. I have a personal printer in my office that is not a high usage printer. Within six months, the toner cartridge was not working. It is still showing as half used so there should be many more copies left. They refused to work with me. I will file a complaint with the BBB so others can look up QuikShip's record and not have the poor quality, poor service record I have experienced. I thought I could trust their service because they are a "Google Trusted Store." That's a joke, too. Save your money. There are toner stores out there that have a one-year warranty. QuikShip only offers 6 months because they sell no/low quality products.

Constantly had problems with their toner. They shipped me replacements three times and had problems with all of those as well. Will never buy used toner cartridges again.

We saw the great price on the toner we needed, got the first shipment in and ended up being a "bad batch". We figured this out after 45 minutes of turning the machine on and off and taking the toner in and out. We then requested a return label and they mistyped our email address at ".neg" so we didn't receive that until a week or so later, then "they" ( meaning the warehouse people)needed to make sure we shipped back the product in the same form as it was given, which takes 7-15 days and when i asked if "they" have a number where "they" can be reached i was told "no". Our order was placed on 4/18/16 and still no sign of the replacement order. I called at 9:00 a.m Monday morning on 5/16 and the persons line was not taking anymore messages and I need to tell you that this person's number is the main line to contact someone there... Wish we would have read the reviews, never again...

I should have read the reviews and certainly wish I hadn't been in a bind when I had to do an emergency order for toner from this company. Their "100%" Satisfaction Guarantee is on their terms. They sent me two supposed identical toners, one of which was not compatible with one of our two identical copiers. That's a 50% quality rate. They refuse to send me the replacement immediately in order to indemnify me, but tell me I must do it on their time. Now, if I had a week, do you think I would have ordered from a company that specializes in quick shipping? They may be quick, but they are definitely not quality.