QuickFreshReviews of quickfresh.com

Shop Pay check out is garbage. Charged the wrong price. Page locked up twice. Terrible experience.

Sign up and selection is only online, without an app, and the next week's meals were the only ones posted, making planning for a subscription time consuming and tedious. And the meals for the next week did not post until only 72 hours to select. My first order arrived a day late and room temperature and was thrown away. The order also did not contain one breakfast ordered. I was really excited about this company and their approach. Maybe give them a few months to figure things out and retry if they make it.

I really dislike meal delivery services where you are required to have a subscription. They do allow you to pause for a week or two at a time, but you do need to babysit the calendar. I think this is unfortunate, I wish I could just work order meals as I want without worrying about getting an order when I'm not ready.

Company lost my order, sent many foods I did not select and would not eat. The food I could eat was delicious. When I logged on to select my foods for the following week, I was delivered the message: you have no subscription. I attempted to create a new order but was delivered the message- they don’t have deliveries to my zip code. .?????? A few days later I was sent a text message saying I was billed for an upcoming order. Then another text saying I was billed $0. No health coach was ever available to assist when I logged in. So, I have no idea whether I will get a new crap selection, as my selections (the ones I was able to make after I was billed) - I’m unsure whether that is for the following week or the week I just paid for where it said I had no subscription, Very discouraging.

The food tasted delicious- the few meals I have eaten so far. Bad news- it takes more than a week to get the first delivery. The meals they delivered were ABSOLUTELY NOT what I ordered. I cannot stand runny egg yolk so I would never and did not order a fried egg for my breakfast and I received two of those entrees. When I logged in to the website to make selections for my upcoming order, the system said I have no subscriptions and more than that they don’t deliver to my destination- I live in one of the largest cities in the us. So forget this company. Lol.

I started out as a case study participant to help them develop their product and service. Then and only then was service 5-stars. Since then I had ‘Success Coaches’ not really provide much interest in my success. The calls were short and lacked emotion. Additionally, getting information about when a subscription (reinitiating a subscription for a new coach) will start up, has become an ongoing question (still after 4+ days). I wish the company was invested in the customer success as it was during the case study.

Haven’t gotten my order???

A few of the entrees smelled horrible when opened. One was missing the chicken, the other missing a tortilla. A couple were so spicy it burned my tongue. When I contacted CS to cancel they didn’t even ask me why or try to keep me as a customer. Couldn’t get a refund, so I took a money loss and sold the box to someone else for half the cost. Not impressed with this business. Really wanted to support a local business but this one needs a lot of help, especially with their customer service employees. I won’t suggest this home delivery business to anyone.