Michael B.
I had gotten myself an ancestry DNA kit…
I had gotten myself an ancestry DNA kit from Quick DNA, and the kit itself came quite fast and was also quite easy to use. The directions were clear, and in addition, I was happy that the results came back within the timeframe promised and were quite detailed and gave an insight not only into my ethnic background but also some healthrelated traits. The online platform where you could see the report was so simple and straightforward that it made the whole experience more like a modern and convenient thing. On the other hand, there were quite a few things that were quite disappointing. It took so many emails just to get a reply from the customer support, and when they finally did answer, the responses were very generic and not helpful at all. Another thing I also realized was that the whole process of returning the sample was a little bit confusing, and the website information about shipping and guarantees was not always clear. To summarize, the test itself is quite fascinating and the price is reasonable, but the issues with communication and support make me reluctant to give them a rating higher than three stars.



