Dale
We bought the Queensell Mexica Double…
We bought the Queensell Mexica Double 12 domino set. The set we received had a misstamped blank 5 domino. We envisioned they had dominos all ove the place and sent a picture of the domino. Hoping to get the single domino we got a whole new set. AND we got score sheets for a double 18 set. We love the game and may move up to the double 18 set with confidence that Queesell will back up the product.
Response from QueensellJun 24, 2026
Thank you so much for your kind words and for sharing your experience! We sincerely apologize for the defective domino in your original set, but we're happy we could make things right. Our goal is always to ensure our customers can enjoy their games without frustration, and we're glad the replacement set met your expectations. We're especially thrilled to hear that our customer service gave you the confidence to consider upgrading to the Double 18 set in the future. That means a lot to us! Thank you for choosing Queensell and for being part of our gaming community. We hope you enjoy many fun game nights ahead!