David B.
don't understand what is happening
I am a newbie to forex and therefore was excited to go with Kong bot based on the historical performance. In 2023 -double digits monthly ! . i purchased in August 2024 , was unaware that it's performance already had dropped to single digits monthly , but still worth it , after the first month , Sept 24 it grew 8% , but since then a disaster , lost all of the gains and flat performance. I have no idea what these other reviews are talking about !? What happened to the double digit algorithm results, what happened to the monthly single digit gains? I can't believe these other reviews and my experience so different?
Response from Quantum BotsNov 26, 2024
Hi David, We are sorry if you had a negative experience. We see you've been a client since mid August, running only a single software system (Kong) which is sitting currently sitting at a small profit of 1.2%. We would obviously hope for better than this for you! We have reviewed your account and have a few suggestions, which we would love to discuss on a call. First, we would like to ensure you are also testing Axis and Athena, as all three systems are available to all clients on a trial basis. Second, we see the issue with your account has been multiple connectivity issues with your own VPS, which have caused your software to enter and exit trades erratically. This has nothing to do with the software, but with the connection between your brokerage and your VPS provider. We provide training on how to ensure your VPS remains connected, which we recommend clients check on a few times per week. We provide training on how to ensure your VPS remains connected, which we recommend clients check on a few times per week. Please contact us at [email protected] so we can have you test Axis and Athena free of charge and ensure you're aware of how to check your VPS connection on a regular basis.



