Li
Sheena was amazing to work with
Sheena was amazing to work with. After months of struggling with unresolved billing issues and being told to contact providers' billing offices on my own, she quickly identified the true cause of the problem: an incorrect billing code. Because of these billing issues, I had to postpone my treatment, which was both stressful and frustrating. Sheena took ownership of the situation, contacted the providers' billing offices directly, and helped move the resolution process forward. Her expertise, persistence, and dedication made a huge difference. I truly appreciate her support and would like to thank her for going above and beyond to help me.