John
Beware of Quantum-Health out of Ohio
Beware, shady claims administrator for unethical corporations, Found out they have IT dept in charge of hiding and removing their negative reviews.

Quantum Health is the industry’s leading healthcare navigation company that helps organizations lower healthcare costs by simplifying care journeys and improving outcomes. Serving more than 500 clients and 20+ million members, Quantum Health provides a single point of contact across the entire healthcare journey, combining compassionate support and clinical expertise with advanced technology and predictive AI built on 25+ years of proprietary data.Through the acquisition and integration of Embold Health’s provider analytics and CirrusMD’s virtual care platform, Quantum Health delivers the industry’s most complete suite of solutions. Members gain immediate on-demand access to physician-led virtual care and patented provider-quality data that guides them to the highest-performing specialists.Only Quantum Health engages directly with providers to take immediate action at a member’s first moment of need, delivering better outcomes, a superior member experience and more efficient healthcare spending.
Quantum Health (quantum-health.com) has 13 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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John
Beware, shady claims administrator for unethical corporations, Found out they have IT dept in charge of hiding and removing their negative reviews.
Bob M.
I left rehab when my roommate had just tapered off fentanyl and became aggressive. I left out of fear and that was considered an ama. I’ve been trying to get back into the rehab since the same day but quantum health is not letting me
J&R
Most unethical and unprofessional company I have come across. They will consistently deny even basic medical claims for anyone including disabled children and admit it was their mistake but will now take 30 to 60 days to correct it which somehow always turns to be closer to 60-90 days. Meanwhile your family's doctor and child's medical providers are NOT getting paid and wanting to discontinue future medical services for your family because of Quantum's constant payment delays and lack of response to them. This has been a constant battle with Quantum over treatment for our disabled child ever since our employer started using them to oversee medical claims 2 years ago. I have been with my company well over 10 years and never had issues with my medical insurance until they started using Quantum and now finding many co-workers are having a similar experience to the point of wanting to leave the company. Upon research it seems employers use Quantum to help them save money on annual medical insurance costs by having Quantum act as middlemen between the employee and the large medical insurance companies. Quantum's sole purpose is to help deny as many medical claims as possible in order to help your employer save on their medical insurance costs each year. In the meantime employees that work for companies that use Quantum as their medical administrator have to go through endless unethical hurdles before having any medical claims paid for their families. I highly recommend asking if an employer uses Quantum to oversee their medical insurance benefits before accepting a position with them as you will spend countless hours of your life dealing with medical insurance benefits. Legal action needs to be taken against this company and corporations not doing their due diligence before contracting this shady company to handle their employee medical benefits. At this point I have started seeking legal counsel and if there is anywhere to help start a petition or class action lawsuit against Quantum, please advise where we can find this information as these illegal practices need to stop!