Dan W.
Worked perfectly
Worked perfectly. Very simple transcription service to use with excellent quality. The project manager I dealt with was very professional and replied promptly to emails.

Qualtranscribe specializes in transcription for qualitative market and academic research — helping researchers convert recorded interviews and focus groups into accurate, well-formatted transcripts ready for analysis. Choose from human transcription for maximum accuracy or AI transcription for fast, affordable turnaround. We also offer AI-assisted insights to help you identify themes and patterns from your transcripts, making analysis quicker and easier. Competitive pricing, reliable quality, and a dedicated team behind every project.
Qualtranscribe (qualtranscribe.com) has 17 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent
IT & Communication · Boston, Massachusetts
Excellent
17 approved reviews, newest moderated first
Dan W.
Worked perfectly. Very simple transcription service to use with excellent quality. The project manager I dealt with was very professional and replied promptly to emails.
CBe
The overall quality of the transcriptions is good, and would recommend for that. However, I have had an overall unprofessional and ridiculous service from qualtranscribe. I sent about 12 interviews to be transcribed mid July, and still, now end November, my file is not complete. It took 2 months for me to receive the second-half of my interviews. I am still waiting for the promised compensation, and they did not answer my last e-mails. I also realized that my last interview transcription was not complete, stopping 30min into a 75min interview, which I payed for. If you are any kind professional, I could not recommend this service because of these issues. Unreliable.
Response from QualtranscribeAug 4, 2021
Thank you for your review. Whiles it is great that you were happy with the quality of our transcriptions, we’re so sorry that your experience did not match your expectations. This is on us. Your experience could have been better. We always aim to deliver accurate transcripts without compromising on the delivery times, and we are sad when we don’t meet expectations. Please know that your situation was an exception, as sending an uncompleted transcript should have definitely been an error. We will be in touch as soon as possible to try and make things right. Although, if it’s more convenient for you, please get in touch with me at [email protected] and I’ll do my utmost to resolve your issues. Sincerely, Marc.
chris W.
Excellent service! Quick turn-around. Will be using this service again in the future.
Karen M.
I've had the pleasure of working with Qualtranscribe for several months. I conduct telephone interviews as part of my work writing for corporate publications. Some of these interviews are technical in nature, others involve several people on a conference call at one time. Occasionally I conduct in-person interviews in less-than-ideal situations such as coffee shops. Qualtranscribe handles audio recordings with all of these challenges -- technical subject matter, multiple interviewees, imperfect audio quality -- with ease and skill. I recommend Qualtranscribe without reservation.
Syed A.
High quality transcriptions with very few errors, quick turnaround. Highly recommend!
Sahada A.
My experience with Qualtranscribe transcription service was excellent! They provided timely and accurate transcription of my interviews. I was particularly impressed with their honesty. I mistakenly sent them one interview twice and they alerted me of my mistake and did not charge me for it. I highly recommend their services to anyone looking for high quality transcription work
Mira D.
Qualtranscribe staff quickly and professionally transcribed 25 interviews for my dissertation research in under a month, slightly later than the initial deadline they gave me, but far faster than any other transcriber I have worked with. There were a few typos in each transcription, something I wish had been checked over earlier, but overall the quality was very high. I will certainly use them again and recommend them to other.
Jason W.
I was overall impressed with Qualtranscribe's product and customer service. The transcriptions were excellent and accurate, and the formatting made it easy to conduct an analysis. I appreciated having access to a shared folder to upload recordings and receive finished transcriptions. However, there was an extended delay in getting a number of transcripts finished and despite a number of attempts to communicate my concerns, my emails were ignored. I do understand that businesses get overwhelmed at times, and when my emails were finally answered, the situation was resolved and I received a discount for my troubles. I recommend Qualtranscribe to graduate students who need quality transcriptions at a reasonable rate.