Quality Used Transmissions was created to help customers find an Transmission and work with a vendor that KNOWS used transmissions.This is not a small purchase and we know that but its a heck of a lot cheaper than getting locked into a big note on a new car.Our process is simple.. just tell us your year/make/model and a few other items and we will get you a custom quote including shipping to a location of your choosing.
Quality Used Transmissions (qualityusedtransmissions.com) has 80 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 42 reviews with 1 star · Clear filters
Tim
These people are absolute crooks!!!! Do not purchase ANYTHING from this company!!!! The absolute most horrible experience I've ever had with any company!!! DO NOT PURCHASE!!!!!!!
Keith S.
Absolute crooks. Two thousand miles after install (done 2x to try again with new seals to stop leaking around rusted output shaft) it has "Torque Converter/Clutch Solenoid Circuit" code, goes into fail-safe mode. AAMCO states rebuild necessary. Near impossible Warranty Claim process (requirements) even IF you didn't miss the fine print about the NEED to REGISTER for your WARRANTY within 10 days of installation. Just had to hear from F-head Scott rage at me how I didn't fulfill my end of the agreement, "Your warranty is VOID - and that's the end of it" and hung-up. I plan to pursue any and all ways to at least bring these scumbags to light. I'm retired, have the time, am tenacious about getting justice when mistreated/robbed. Any other takers?
paul H.
I purchased a used 42,000 transmission from Quality Used Transmissions. First of all it took more thank three weeks to receive the transmission. Secondly, there is NO way that this transmission had 42,000 miles on it! Maybe 142,000 miles????? Once my shop installed the transmission the pan gasket started leaking. They sent the tranny with a sealed and gooped up makeshift gasket. Thirdly, the rear differential drain plug could not be tighten because they cross threaded the plug when they probably drained the fluid before shipping. When driving at any speed I hear a rubbing/dragging noise coming from the tranny. I tried to avoid a $2200 rebuild and now I have $1241.47 invested in a suspect transmission. I'm curious why this company is in Michigan and my transmission was shipped from Oregon???? I'm very disappointed. I work for the largest Porsche dealer in the country (27 years) and all the techs told me not to buy a used transmission. I left two messages for their warranty department about a reimbursement and no call back. I just received an email from "Scott" and he informed me that they will not cover these additional expenses. STAY AWAY FROM THESE PEOPLE!!!!!
Jared B.
Unfortunately there isn't a -100 star option. These "people" (and I use the quotes liberally) are scammers who've changed their business name several times: Quality Used Transmissions, SW Transmissions, Engine & Transmission World, Racine Transmission, etc, etc. Looks like they are based in Racine, WI. DO NOT ORDER ANYTHING FROM THEM. They do not send items on time. They do not give full refunds for cancelled orders and claim a "25% restocking fee". LOL - how do you claim to "restock" something that never left your possession??!! They do not honor warranties and will give you the runaround, hang up on you, swear at you, etc. They have hundreds of online complaints, have an "F" rating on BBB, and are being investigated by the state and FBI. Absolute crooks.
Mark D.
Ordered and received used tranny submitted for warranty and haven’t heard anything in 3 months. Called spoke to Dale in warranty dept they “can’t find my order”. 3 more calls same nonsense. DO YOURSELF A FAVOR AND STEER CLEAR-too many other tranny places to deal with these BOZOS!!!!their existence is their punishment
1
I ordered a transmission from this company and it didn't last two weeks and they would not honor the warranty on it. It was installed by a mechanic who is also a professor that teaches auto mechanics at the local college. If you enjoy getting screwed, do business with Quality Used Transmission!!!
Patrick Z.
paid 730.00 for used transmission within 2 month 3rd and 4th gears were slipping called Alex got a standard answer that proves they do not honor thier warranty do not do business with this new Jersey wrecking yard shop local
Johnny R.
After dealing with them for over 2 months I finally received a refund. The transmission that was shipped to me did not work and was shifting really hard. I had several other people call for a price on a transmission and got the same story each and every time. They had just one left of what was needed and with about 62000 miles on it. When the transmission shop removed the oil pan it had a lot of metal and clutch plate material in it. Note: KEEP YOUR INSTALLATION REC, the Rec for Transmission Fluid and Filter. Without it they will not give a Refund. I will NEVER DO BUSINESS WITH THEM AGAIN !!!!