Quality Used TransmissionsReviews of qualityusedtransmissions.com

THIS COMPANY IS A BIG SCAM. SENT ME A BAD TRANSMISSION AND WOULD NOT EXCHANGE IT. IM LOOKING INTO A CLASS ACTION LAW SUIT ANYONE IN WITH ME?

If I could give them a zero I would. This company is the biggest scram I have ever dealt with. Its my fault that I didn't look at reviews which I normally do. I purchased a used transmission and they sent me the wrong one. I asked if I can return it... they wanted to charge me 25% restock fee and $245 x 2 for pick up and shipping it back. I paid 570 for the transmission and the person on the phone told me if I ship it back I would not get any of my money back and that I would owe them more money. He was rude and nasty towards me. PLEASE DO NOT ORDER FROM THIS COMPANY!!! THE BIGGEST MISTAKE OF MY LIFE. I work to hard for my money for someone to scam me like this.

I ordered and can cancelled my order and it took them 3 weeks to refund my money AND they didn't refund $300 of it. This company are,scam artists. They never even pulled it from the shelf and kept a third of our money. Don't order from them.

WARNING: DO NOT USE THIS COMPANY. I do not even know where to begin, this entire company is a SCAM! They send you the wrong transmission, take weeks upon weeks to answer one call and the worst part is they keep your money after agreeing to a full refund! Both SCOTT and JOHN are SCAM artists. On the BBB's website they have several locations listed with their same number listed and every single one had an F rating. I am honestly concerned that a "business" like this is allowed to operate. ALSO- if you look at their "positive reviews" they are mostly all written on/around the same day. Its pretty easy to make up fake email addresses and write fake reviews.

i purchased a used tranny, the wrong one was sent, iI communicated with the customer service individual named Scott who stated in an email that a different one which was being tested for my vehicle would be sent soon, in which I replied I no longer wanted a tranny sent but desired a refund....I continue to get the run around and no positive response regarding a refund.....I do not recommend doing business with this outfit

WARNING!!! THESE PEOPLE ARE CROOKS!!! STAY AWAY FROM THIS COMPANY!!! I purchased used transmission from QUT recently, and when trying to install it, my mechanic discovered that it was damaged and not usable. I emailed a statement/order form from my mechanic with an explanation about the damaged product to the QUT warranty department. I also specifically stated that I wanted to return this damaged transmission for a refund. Scott, at the warranty department, emailed back to me and said that I will receive a bill of lading so it could be returned and that I would get a full refund shortly after the transmission is back in their facility. I have been waiting for a bill of lading for a while and never got it. I emailed Scott again and told him that I am still waiting for the bill of lading and that I need my money back. Scott called me then and asked if I needed a replacement, and I said NO, I just wanted to return the damaged transmission for a refund, like I stated in my email. About a week later I received an email from QUT that they sent to me a replacement transmission… I have talked to Scott again about the situation and he said he will take care of it again. I kept calling and emailing Scott, but since then, I never received a response from him of any kind. When I finally could reach Scott again on the phone, he acted like this case never happened and that transmission is now out of warranty, and I can’t return it to get my money back. He was very rude and hung up on me without listening to my arguments about the true situation. TERRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICE!!! They pretty much robbed me of my money ($1,375.00). NEVER BUYING ANYTHING FROM THIS COMPANY AGAIN, and I will be strongly advising everyone with car repair shops and private parties not to buy anything from QUT!!! STRONGLY RECOMMEND TO EVERYONE TO STAY AWAY FROM THIS COMPANY!!!

WARNING!!!!!! This is a fraudulent Company. CAUTION!!, CAUTION!!!, CAUTION!!!. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION. THEY TOOK MY CREDIT CARD AND CHARGED OVER $3400.00 ON IT. THEY GOT CASH FROM SPEEDY CASH, CASHNETUSA AND SOME COMPANY CALLED EVOICE. Still trying to get my money back. They are a bunch of thieves. BEWARE!!!!!

Absolutely awful experience with absolutely terrible "employees". God awful customer service with people who do not assist. Bought a transmission from this website, I got shipped the wrong transmission. I was told Scott Green was the supervisor. Spoke to Scott Green and he did nothing to satisfy or attempt to make things right. Scott Green didn't even apologize for the inconvenience! As a supervisor did not even sympathize with the fact that THEY shipped the wrong transmission and THEY were in the wrong. Absolutely terrible company with terrible employees and customer service. NEVER BUYING ANYTHING FROM THIS COMPANY AGAIN AND I STRONGLY AGREE FOR ANYONE ELSE TO NOT GIVE YOUR BUSINESS TO THESE PEOPLE.