We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.
QualityImprint.com (qualityimprint.com) has 655 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Website
qualityimprint.com
Category
Sales & Marketing
Location
Claremont, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was under a tight timeline and budget but found what I needed at Quality Imprint. I ordered the backpacks and Frisbees and told Marvin Suarez I needed them somewhat quickly, in just two weeks. Marvin said he would make it happen and he did. We got the products in time and they look great and are good quality. Thanks Marvin for saving the day!
Response from QualityImprint.comJul 18, 2018
Thank you Larry, Marvin is a dedicated sales account manager and we're glad everything turned out well with your order. We appreciate your business and we'd love to help on your future orders again.
TH
The Happy Shack Smoke S.
The product they providing was just as…
The product they providing was just as described, although the ink on some of my lighters was rubbed off or easily removed by finger. But the rep I was dealing with was very prompt and responsive and made sure I was taken care of! Thank you Ana, and Camilla
Response from QualityImprint.comJul 2, 2018
Thank you for your review and we appreciate your feedback on our product. Yes, it is indeed our goal to satisfy our customers and make the necessary correction and resolution to make your every order right. I am glad Ana and Camilla helped you with your order.
SC
Sol C.
Ana was so helpful!
Ana from customer service has helped me to find the right product, and the final customize item looks great.
I really appreciate her patience in every call, she has done it often but with courtesy.
I will recommend this company for sure!
Only one suggestion, the product I got (shoe bag for cleats) should be shown in the website more precisely, it is not shown the net on the sides that it is an important feature in the bag. More & high quality pictures, even a picture with a person to have an idea of the dimension will help as well.
Thanks!
Response from QualityImprint.comJun 25, 2018
Thank you so much Sol for your great view on Ana's customer service. We value her as one of the seasoned account manager to assist our customers. We will also review and update the shoe bag item you ordered. We appreciate your input and feedback. This will help us better our products and customer service.
LS
Lauren S.
Fantastic customer service from…
Fantastic customer service from Juliana! Great product at a great price with fast shipping. Will use again.
Response from QualityImprint.comJun 25, 2018
Thank you so much Lauren for the opportunity to work with you for your event needs.
Juliana will just here to assist you and we appreciate your review.
MC
Marque C.
Great Customer Service lives on!
I had been searching for a company to do item customizing for my promotion marketing for weeks, trying to find the best prices and quality. Out of probably 5 sites of researching, a rep from Quality Imprint (Ana Ruiz) called me to ask how she could be of help. Originally, I thought the site only had one thing I needed, but after speaking with Ana, she was able to find all the products I needed. She was very attentive and understanding of what I needed and my intent for the products. She asked for more details about my business to better assist me and she even gave professional guidance when I asked. She helped me make decisions about the printing that would best suit my brand and company.
I feel joy in writing this review because the 5 stars I rated are soooooo well deserved. Ana was so quick with the proofs, researching my options, and every time I sent an email or called, she was right there. I hope this review does not portray me as one of those nagging, obsessive customers that need their hand held because that is not my personality at all.... I just want to get the point across that Ana worked with me to get what I needed and I am truly grateful. Not sure about every representative for Qualityimprint.com, but I can vouch for Ana. And, if every rep is like her, this is the only place you should go for your promotional products!
Response from QualityImprint.comJun 15, 2018
Thank you so much Marque! Reviews such as yours give us joy in doing our job right. That is to provide promotional products that are of quality and with imprint that will provide the best impression for your company. We believe that your goal is our goal as well and we are a company that provides quality sales customer service as well. We are happy that Ana has portrayed our vision mission and the way you have written your review will make people understand how we do business. You have made our day!
NA
Nancy
Juliana Grace is wonderful to work…
Juliana Grace is wonderful to work with! She is always professional and helpful. She will go above and beyond to find the right product for our needs.
Response from QualityImprint.comJun 12, 2018
Thank you very much Nancy. We do appreciate your repeat business and looking forward to serving you with professionalism and great customer service each time.
TR
Taylor R.
Wonderful
Wonderful
Ana Ruiz has been wonderful to work with - she is prompt and very helpful. We ordered balloons and beach balls with the university logo on them and they look fantastic.
Response from QualityImprint.comJun 7, 2018
We appreciate your giving us a great review for your balloons and beach ball order. Ana Ruiz will continue to assist you with her great customer service. We appreciate your business.
TC
Tara C.
Great customer service!
Great customer service!
I have had a couple events come up that I needed products with our company logo put on at the last minute. My rep, Ben, is very helpful and I appreciate his quick response to all of my requests/questions. I receive my product on time with no issues ever. Thank you Quality Imprint!
Response from QualityImprint.comJun 7, 2018
Thank you very much Tara. We're happy that you received your order on time and that you loved it. Ben will continue to help out on your future needs! We'll continue our great customer service!