Howard
A total ripoff of a company
A total ripoff of a company. They are way overpriced and will continue to bill you even after you cancel your hosting with them. If you're smart, you'll avoid this company.
QuadraNet provides dedicated hosting servers, enterprise level solutions, InfraCloud, DDoS mitigation and colocation services in the Los Angeles, Dallas, Miami, Atlanta, Chicago, and New Jersey areas.
QuadraNet (quadranet.com) has 21 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 19 reviews with 1 star · Clear filters
Howard
A total ripoff of a company. They are way overpriced and will continue to bill you even after you cancel your hosting with them. If you're smart, you'll avoid this company.
Joe O.
just blocked 100 ip ranges from QuadraNet... what a dumpster fire of a hosting company
Ian G.
I'm constantly plagued by spam email originating from Quadranet. Despite reporting it for years through SpamCop.net it still keeps coming
Chris
Been with them for over 5+ years and in the last year, they have gone downhill so bad. They overcharge for everything and their sales/billing takes 13+ days to reply. Their network is the worst experience with nonstop spam. Update: They shipped our server back to us damaged they apparently don't know how to package a server after overcharging $90+ for shipping
System A.
Terrible company, totally horrible in regard to spam. This company is responsible for a large percentage of spam that everyone receives. They are a haven for spammers and they do not seem to care. We have had to block Quadranet's entire ASN, their entire IP allocation, in order to stop their spam.
Roddythetrotter
Persistent distributor of fraud spam email content. They refuse to remove these rogue financial rackets that have the potential to financially ruin folk. Terrible reckless & irresponsible network provider.
SkylarM
In August of 2015, I sold Crissic Solutions to QuadraNet. QuadraNet agreed to keep the company online and provide services to the customers for approximately 1 year post-purchase to facilitate a smooth transition and shutdown of the company. As part of the agreement, the PayPal account was to be transferred to QuadraNet’s information (including SIN/tax information). The following legal council correspondence was sent April 10th of 2018 following the discovery and notice from the IRS regarding an unpaid tax bill. Dear Mr. Mishan: This office represents Mr. Skylar MacMinn with regard to the Asset Purchase Agreement (hereinafter, "Agreement") signed on or about August 10, 2015. Crissic Solutions was the seller and Quadranet, Inc. was the buyer. As part of the Agreement, it was agreed that Mr. MacMinn (the principal of Crissic) would relinquish his PayPal account, which contained his SIN and EIN numbers, and that it would be changed by Quadranet personnel immediately upon the signing of the contract. Quadranet's personnel promised that they would substitute their own SIN and EIN numbers. However, instead of changing the SIN and EIN numbers, QUADRANET personnel continued to use Mr. MacMinn's PayPal account, unchanged. Mr. MacMinn initially had no idea that Quadranet personnel were continuing to use his PayPal account, unchanged. Nobody from Quadranet ever contacted Mr. MacMinn to tell him that Quadranet was conducting business under his name. Mr. MacMinn has not had access to this account since the Asset Purchase Agreement and he has not been involved in the business in any way since the Asset Sale. After the Agreement was signed, Mr. MacMinn in late March 2018 received a Notice from the U.S. Internal Revenue Service (hereinafter, "IRS") stating that an amount of $26,194 was due by April 25, 2018, which included a penalty of $4,190.00 and interest of $1,055.00. Mr. MacMinn has been taxed on over $100,000.00 of revenue that he never received, for the tax years 2015-2017. The IRS was at that time requesting $26,194 in fees, including interest and fines for the “incorrect” amount filed for that tax year. This income was not something I received or approved of, and the paypal balance statements that I now have access to (as paypal relinquished the account BACK to me as it still had my SIN on file) indicate payments sent both to QuadraNet, and to Ilan’s family members. A different additional login was created under this paypal for Adam Ng, at the time a QuadraNet employee, to log in without using the Crissic paypal primary login credentials. Ilan’s contact information was also added to the Paypal account so they could handle any Paypal related issues directly so I would be unaware of the account status. Multiple emails and in-person meetings (as I was working at Quadranet for ~1 year post sale as a support representative for QuadraNet and had no access to Crissic) relating to the Paypal information being updated took place with multiple assurances directly from Ilan that the paypal was taken care of correctly. Further dialog via Ilan’s lawyer include things such as: During our telephone conversation on June 29, 2018 concerning the claims by the I.R.S. against Mr. MacMinn, you stated that you would be able to designate someone to negotiate with the I.R.S. Mr. MacMinn is amenable to your suggestion. Your negotiator would be able to start with the 2016 assessment. Please be aware that any authorization by Mr. MacMinn to allow your negotiator to communicate with the I.R.S. is without prejudice to the claims that Mr. MacMinn will assert for reimbursement of his attorney's fees and costs and any other out of pocket costs. The reimbursement claim applies to all fees and costs incurred to date, as well as all future fees and costs. Constant phone calls, emails, and physical letters had been sent to the lawyer over the course of the last year and a half to no or minimal reply. As of the final letter was sent via my lawyer, the communication total sits at 722. This includes a letter dated April 16, 2019 (1 full year after the initial contact regarding this matter): April 16, 2019 Re: Quadranet, Inc./Crissic Agreement Dear Mr. Scapa: I sent you a Settlement Agreement on March 14, 2019. I have contacted you on several occasions since then and I have not heard back from you. The document was the result of negotiations that culminated in the last proposed Settlement. As you know, the settlement process started back in October 2018 The March 14, 2019 Settlement Agreement addressed all of your client's concerns. This negotiated Settlement should have been signed by your client by now. Additional letters have been sent regularly: Dear Mr. Scapa: I received your letter dated August 28, 2018. We both agree that the response from the Internal >Revenue Service is good news. However, it clear that the I.R.S. decision was the result of the steps taken by Mr. MacMinn to secure counsel (my Office). As you know, initial communications with your client were totally ignored. I can send you the paperwork showing the legal fees that Mr. MacMinn has paid to resolve this matter. All of these fees were necessary because of the actions and/or omissions of your client. I can send you the details of the legal expenses. I, too, look forward to working This matter should be resolved. with you. Re: Quadranet, Inc./Crissic Agreement Dear Mr. Scapa: On July 24, 2019, four weeks ago, I sent you a letter which you were supposed to sign, on behalf of your client agreeing with the settlement which we had worked out. ( DP.H H4 . You never signed it. You have had ample time to confer with your client. I require your signature on the July 24, 2019 letter, and I need it e-mailed back to me today. If I do not receive it today, I will have to assume that there is game-playing on your part. As you know, all fees incurred for arbitration proceedings will be added to the existing settlement amount. As of last communication, my lawyer and Ilan’s lawyer had reached a settlement agreement for the total of council-incurred fees related to the matter. As a direct result of hiring council and starting dialog with Ilan’s lawyer, the IRS threw out the entire tax bill, essentially agreeing that misconduct was applied post-sale. The IRS is not looking for ANY money at this time relating to matters post-sale of Crissic, however I have paid lawyer fees and retainers to settle this matter. Ilan and his lawyer have not been forthcoming or willing to cooperate or communicate. They have delayed response and resolution. My council was able to secure verbal agreement with his lawyer to a settlement of fees, to which a settlement agreement was drafted and modified multiple times to their exacting specifications, to which the final draft was ignored in its entirety. QuadraNet and Ilan have caused immense stress and pressure on my family as a direct result of their fraudulent action and ill-intent to resolve. I don’t know how to proceed further, but I cannot remain silent on such abhorrent behavior.
Vanesa F Benitez M.
Buy in Alpharacks.com my service is dead for your cause. Is very very poor support of corporative service in the world. Mi opinión sobre esta empresa es la siguiente: Si quieres contratar a una empresa corporativa que no tiene la capacidad de garantizar los estandares mas basicos de servicio en vivo DRP soporte que no lo estan aplicando, pues son simplemente unos primitivos ignorantes. No pondria mi confianza en una empresa como Quadranet y de ahora en mas vere con mas precaución a empresas como esta AWS o Google, porque hablan mucho pero hacen poco y no se esfuerzan por innovar brindando un servicio adicional DRP. Eso es lo que imprimen los sistemas de la empresa que contrate: Estimado cliente, Gracias por tomarse el tiempo para revisar este importante aviso que le dirigimos. Se trata de la interrupción claramente inaceptable que padece actualmente AlphaRacks, que surgió de una disputa interna dentro de QuadraNet, sobre la cual no se nos ha informado sobre lo que está sucediendo con la situación en el centro de datos. En primer lugar, por favor, disculpémonos con TODOS los clientes con respecto a la situación actual en la que nos encontramos. No solo es vergonzoso, sino que también es muy complejo para la empresa, debido a la situación en la que nos encontramos. Tras la restauración de los servicios de AlphaRacks, emitiremos a los clientes las correspondientes compensaciones y extensiones de servicio, según corresponda. Muchos rumores han sido desterrados en torno a la comunidad, que solo buscamos aclarar debido al hecho de que existen múltiples cantidades de información falsa que se transmiten a la comunidad, lo cual se espera debido a uno de los cortes más grandes en Las industrias conocidas de la historia. Estamos al tanto de una declaración interna que ha sido emitida por QuadraNet, a la mayoría de sus clientes que se encuentra a continuación, (crédito a Kris en LowEndTalk por publicar esto): Hemos llegado a nuestra atención que ha habido ciertas actividades inapropiadas dentro de nuestra organización que nos han llevado a iniciar una investigación criminal. La Compañía toma estas actividades muy seriamente y está tomando acciones inmediatas para tratarlas adecuadamente. El problema que surgió no tiene un efecto directo en su cuenta o servicios. Tenga la seguridad de que la Compañía ha tomado las medidas adecuadas para protegerse y proteger a nuestros valiosos clientes, y que sus datos y servicios permanecen seguros. Nos gustaría notificarle que, en vigencia, Dustin Cisneros y Adam Ng ya no están trabajando para la Compañía. Si necesita ayuda con alguno de sus servicios o tiene alguna pregunta, no dude en contactarnos en sales {at} quadranet.com o llámenos directamente al 877-578-XXXX. También puede comunicarse conmigo a través de mi correo electrónico o teléfono personal en mi firma. Estoy aquí para ayudar con cualquier pregunta o preocupación. ¡Gracias por su continuo apoyo! En primer lugar, para dejar las cosas claras, la compañía AlphaRacks es propiedad exclusiva de Julian Jin y no es propiedad de ninguna de las partes que anteriormente trabajaban para QuadraNet; nuestro proveedor de servidor dentro de Los Angeles. Las asociaciones dentro de los asuntos internos que pueden ocurrir dentro de la empresa en QuadraNet y esto no tiene conexión directa con AlphaRacks. Actualmente contamos con un equipo que abarca todo el mundo, incluidos los Estados Unidos y el Reino Unido, trabajando en la situación que es fundamental para nosotros para garantizar que se resuelva. Actualmente, a partir de lo que se entiende, hay una investigación criminal que está ocurriendo dentro de QuadraNet en cuanto a los eventos recientes que se han desarrollado. Por lo que sabemos con precisión, nuestros servicios se cerraron sin previo aviso por parte de QuadraNet, la semana pasada. Es muy importante para nosotros tener en cuenta que hemos intentado contactar a la compañía por correo electrónico, boletos y por teléfono de manera constante y constante durante la semana pasada con el objetivo principal de ver el razonamiento detrás de la desconexión de nuestros servidores. QuadraNet nos ha dicho explícitamente por teléfono que esperemos en su cola de boletos para obtener una respuesta de la gerencia; con todas las entradas cerradas de inmediato, sin darnos ninguna razón y dejándonos morir, sin ninguna explicación para nuestros clientes leales y excelentes. Sin embargo, podemos confirmar que el motivo de la desconexión de nuestro servicio no es el 100% debido a un retraso en el pago, ya que los servicios se encontraban dentro de su período de facturación al momento de su desconexión. De ninguna manera AlphaRacks desea difamar o calumniar a QuadraNet, a quien nosotros como compañía le ofrecemos un gran respeto, siendo parte integral de nuestra historia en desarrollo. Sin embargo, nos gustaría que QuadraNet permanezca integral para el futuro de los negocios; Avanzando, nos gustaría sinceramente trabajar con la empresa para restablecer el acceso a los datos del cliente. Actuaremos de acuerdo con nuestros Términos y Condiciones en toda la extensión de esta situación. Se puede acceder a nuestros AlphaRacks también puede confirmar que estamos en una negociación directa con los socios del centro de datos para comenzar a recuperarnos de esta situación abismal, tan pronto como sea posible. Nos gustaría aprovechar la oportunidad para agradecer a los clientes por su paciencia y apoyo durante este período impactante para la compañía. Cualquier actualización adicional se comunicará directamente a través de nuestro sitio web y los canales de medios sociales. Se pueden hacer solicitudes de soporte a alpharacks