Qeepsake Reviews | Read Customer Reviews of qeepsake.com

Qeepsake Reviews | Read Customer Reviews of qeepsake.com

Qeepsake reviews

Showing 17 reviews with 3 stars · Clear filters

Plowman
Mar 24, 2023
Nice Reminders
I love the prompts and reminders but over time the questions become repetitive. I usually just post something memorable from the day. This is great when kids are very little but questions seem less relevant once they are mid-elem school.
Response from QeepsakeMar 24, 2023
Hi there, thank you for choosing Qeepsake to capture the day-to-day moments and providing your feedback. While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we have ones designed to repeat so families can see how their answers change with time. If there are questions you find overly repetitive, or feel you're not receiving age appropriate prompts, give us a chance to investigate by emailing [email protected].
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Gloria
Mar 21, 2023
3rd Child, Lame Questions
We're expected our third child and have used Qeepsake for all 3 pregnancies and their first year. This time around I'm not very impressed with the questions. It's asking me things like what my house is like. I don't know if it's trying to avoid repeat questions from the first two pregnancies but this is a new pregnancy so there are new answers to those same questions. Like "How did you find out your pregnant?" or "Are you going to find out the gender of the baby?" or "Will the new baby have any older siblings?" I haven't gotten any of those. I'm thinking I'll just start writing journal entries with my own prompts because I don't like the questions it's giving me. Otherwise I like the app and the books it creates. To me it's still worth it.
Response from QeepsakeMar 24, 2023
Hi Gloria, thank you for choosing Qeepsake to capture the day-to-day moments and providing your feedback. While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we have ones designed to repeat so families can see how their answers change with time. If there are questions you find overly repetitive, give us a chance to investigate by emailing [email protected].
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Ali
Mar 21, 2023
Love the book and the idea
Love the book and the idea. When I go into edit it it just takes a long time to load. Also they are very pricey I wished you all did more sales.. and allowed more pages per book. I take a ton of pics and have maxed out.
Response from QeepsakeMar 24, 2023
Hi Ali, we appreciate you providing us with your feedback! We'd be happy to give you more information about our upcoming sale and take a look into what might be causing your app to load slowly. Please email [email protected] and they would be more than happy to troubleshoot your issue and help you out!
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MH
Mar 17, 2023
I love the ease of Qeepsake
I love the ease of Qeepsake. I love that I can scrapbook from Tempe ease of my phone. Recording memories while waiting at the doctor office, school pick up lines and more. I simply wish when printing that there were more customizations. I wish I could have all pictures be large and have a smaller font to the side of the image. Often the words are large, but the pictures are small making it hard to see the details in the pictures. Where the words could be much smaller and still easily readable. I don’t need a font 18/20 in order to read it. A font 11/12 is just fine. That is what is typical of most forms, etc…. If this one things was fixed I would be 100% happy with the product.
Response from QeepsakeMar 24, 2023
Hi, we appreciate you providing us with your honest feedback about your experience with Qeepsake. Our team is consistently looking to improve the experience for our members. We do hope to add more customizations, like font and size, in the future! If you have any other specifics that you are interested in seeing, don’t hesitate to let us know by emailing [email protected] and we’d be happy to pass along to our teams!
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Jessica
Mar 15, 2023
Questions are subpar
Questions are subpar. Books have way too much white space, pictures should be bigger, or be able to put more entries on each page.
Response from QeepsakeMar 24, 2023
Hi Jessica, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your feedback on the questions and the book layout! We take this feedback very seriously and we're grateful for your honesty. Our team is consistently looking to improve the experience for our members and we're hopeful that we can get to some of these important changes in the near future. Please don't hesitate to reach out to us at [email protected] with any questions or concerns!
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Sheena
Mar 12, 2023
There are a lot of repeat questions
There are a lot of repeat questions. Also some of the questions just seem like a waste of time. I wish it would have prompted me to answer a lot of these questions when they were age appropriate so I could have better documented them.
Response from QeepsakeMar 23, 2023
Hi Sheena, thank you for choosing Qeepsake to capture your memories and providing this feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we do have ones designed to repeat so families can see how their answers change with time. With that being said, if there are questions you find overly repetitive, please give us a chance to investigate by emailing [email protected] and we'd be happy to help!
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KELSEY B.
Mar 9, 2023
I love that I can record memories and…
I love that I can record memories and make a baby book for my kids without having to take time out of my busy day to do it however I’m annoyed that the same questions keep being asked over and over and over again.
Response from QeepsakeMar 23, 2023
Hi Kelsey, we appreciate you providing us with your honest feedback about your experience with Qeepsake! We’re sorry to hear that you are having a less than ideal experience with our questions and we recognize how frustrating this can be. With that being said, please give us a chance to investigate your question troubles by emailing [email protected].
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Shirley
Mar 9, 2023
Facebook integration is gone!
I dislike that the integration with Facebook is gone. Makes it a little more time consuming making sure i put entries into the app.
Response from QeepsakeMar 23, 2023
Hi Shirley, thank you for your honest feedback! Unfortunately, due to a policy update that Meta launched, we can no longer add your Instagram and Facebook posts to Qeepsake anymore. We sincerely apologize for the inconvenience. As always, you can text or use our app, and your saved memories remain safe with us. Please don't hesitate to reach out to our support team at [email protected] for any additional help!
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