Benny K.
I went to Qbedding to purchase a car…
I went to Qbedding to purchase a car seat cover for my son's car on Sept 08,2018. I returned the same merchandise back to Qbedding with the original store tag, unused and unopened on Sept 12,2018 at 1:37pm (within 7 days). The salesladies refused to accept my return. She claimed all sales are final. She also emphasized that she stamped the "all sales are final" on the back of my receipt. I honestly don't remember seeing such receipt. I asked to see their store return policy. She can't show me anything. She just said, that is what the manager told her to do. I asked for their names. They refused to give it to me. I tried to take a picture with them and the car seat cover on the cash register to proof that I returned the merchandise. They just run away. Since we both can't agree with each others. I just left the merchandise on the cash register counter and left. If a merchant has an" All Sales Final policy", it must be in a clear and conspicuous place in a storefront or website. Placing the limitation on receipts or invoices is not conspicuous enough, especially since customers will not see the prohibition until after their purchase. Common practices include large signs posted at cash registers or if on a website, larger and more colorful fonts to bring attention to the issue. I also checked their return policy on their website. On their website clearly displacing a 30 days full refund policy. I believed in California, merchant needs to honor both store and website return policy as same. After I disputed this charges with my credit card company. Qbedding and their associates told my credit card company that I never returned the merchandise. If their integrity is worth less than $45.00 and need to lie about that. I have nothing to say.