Pyle AudioReviews of pyleusa.com

Response from Pyle AudioNov 12, 2025

Hi Victor, We’re sorry to hear about the issue with your receiver and the experience you had with our support team. We understand how frustrating it can be when a product doesn’t perform as expected and replacement parts are not readily available. While some older or discontinued models may have limited mic availability, we always aim to provide alternative solutions or upgrade options whenever possible. Please reach out to us at [email protected] or call 1-718-535-1800 with your order details, and we’ll do our best to assist you promptly. Thank you for your feedback, it helps us improve both our products and customer experience.

Response from Pyle AudioNov 6, 2025

Hi Scott, We’re truly sorry to hear about your return experience and understand your frustration with the cost. We always aim to make the return process as fair and smooth as possible. Unfortunately, we don’t have control over return shipping rates, especially for heavier items. In this case, you returned a portable AC unit, weighing 52 lb and can incur high shipping costs depending on the carrier and your location. That said, we’d still like to review your case and see how we can help. Please contact us at [email protected] or call 1-718-535-1800 with your order details. We’ll do our best to make this right. Thank you for your feedback and for giving us the opportunity to improve.

Response from Pyle AudioNov 4, 2025

Hi Walter, We’re very sorry to hear that your device arrived damaged. That’s absolutely not the experience we want for our customers. Please contact our support team at [email protected] or call us at 1-718-535-1800 with your order number and a photo of the damage. We’ll work quickly to resolve the issue with a replacement or refund. Thanks for bringing this to our attention and again, we apologize for the inconvenience.

Response from Pyle AudioNov 4, 2025

Hi Mary, It looks like this review may have been intended for a different company or service, as we are not affiliated with CoverMyMeds or any medical office. If you need assistance with a PyleUSA product or order, feel free to reach out to us at [email protected] or call 1-718-535-1800 We’re happy to help.

Response from Pyle AudioOct 30, 2025

Hi Ron, We’re really sorry to hear that your product didn’t work right out of the box, that’s definitely not the experience we want for our customers. You should never have to pay any kind of membership fee to receive support or warranty service. We’d like to look into this right away and make it right for you, whether that’s a replacement or a refund. Please contact our support team directly at [email protected] or call us at 1-718-535-1800 with your order number. We’ll prioritize your case and work toward a quick resolution. Thank you for bringing this to our attention and again, we apologize for the frustration.

Response from Pyle AudioOct 30, 2025

Hi Mike, We’re sorry to hear that your product isn’t working as expected, and we apologize for the delay in response from our support team. We’d like to help resolve this as quickly as possible. Please email us at [email protected] or call us directly at 1-718-535-1800 with your order number, and we’ll make sure your issue gets the attention it deserves. Thank you for your patience, and we appreciate the opportunity to make this right.

Response from Pyle AudioOct 30, 2025

Hi Jason, We’re very sorry to hear about the missing part and that you didn’t receive a response, that’s definitely not the level of service we aim to provide. We understand your frustration and would still like to make this right. If you’re open to resolving the issue with us directly, please reach out to [email protected] or call 1-718-535-1800, and we’ll prioritize your case. Thank you for your feedback, it helps us improve and ensure better support moving forward.

Response from Pyle AudioOct 28, 2025

Hi Holly, We’re very sorry to hear about the trouble with your order. We understand how frustrating it is when an address mistake can’t be corrected in time. Our team always tries to act quickly, but once an order has been processed and shipped, we’re limited in what changes can be made, especially with carrier policies. That said, we absolutely want to help resolve this for you. Please reach out to us at [email protected] or call 1-718-535-1800 with your order number, and we’ll look into possible solutions to make this right. We appreciate your feedback and the opportunity to improve your experience.