Pyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
pyleusa.com
Website
pyleusa.com
Category
Appliances & Electronics
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 45% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Received your replacement for the missing remote of my PDA7BU, but I was charged a total of 7.16€ for VAT in Spaninsh customs. Maybe you should have declared it as a Sample of non-commercial vale, or else with an Invoice of 0 value. Thanks anyway for providing a solution.
FV
FRANK V.
The seat doesn’t appear to be as large…
The seat doesn’t appear to be as large as the picture. The chair itself is ok but the built in guitar stand is not dependable for me guitars as they are expensive. It felt like it the neck would slide off the seat cushion.
CM
Camille M.
They responded back to me but it took…
They responded back to me but it took awhile. At first it was frustrating to have a new treadmill that didn't work. They tell u to trouble shot to see if anything works. I did that and I couldn't resolve the problem. Make sure you have all your receipts because they will require you to have them. They did replace my treadmill. Hopefully this new one works
BR
Brian
My one item pyleusa.com order was confirmed…
My one item pyleusa.com order was confirmed immediately and three days later a USPS shipping label was created. The delivery estimate was to be in two to three days.
After not receiving my order by the end of the third day, I contacted Pyle's Customer Service looking for a status update. Email contact was the only option as no phone number or other option was listed for Customer Service. The next day, I received what I am quite sure was an AI generated response. It stated:
1) Sometimes, USPS tracking doesn't update immediately after a label is created.
2) Since the estimated delivery was one to two days ago, it should be moving soon.
3) Recommended checking the tracking again within 24 hours for updates.
4) If there’s no movement in the next 24 hours, let me know, and I’ll investigate further with USPS.
What's this blather? It was supposed to be delivered yesterday.
Since this "advice" was given on a Thursday, I patiently waited through the weekend for any shipment progress. Absolutely nothing. Zero. USPS tracking showed it was still "Awaiting Item". I had a strong feeling this would be the case.
Monday I emailed Customer Service, again, now four days after my item was supposed to be delivered.
I received the following email that day:
"I understand your frustration with the delay in your order delivery. I'll hand over your ticket to the relevant team for further assistance.
Best regards,
Designed By Humans, Spoken by A.i."
Really? Thanks??
The next day, USPS tracking finally showed the first movement since the shipping label was created, now eight days prior. I did receive the order two days later. This was a week after the delivery estimate and thirteen days after I had placed the order.
Great product - very happy.
Poor Customer Service (really poor AI), poor shipping.
C'mon guys
PL
Patty L.
Just brought the speaker I enjoy it but…
Just brought the speaker I enjoy it but don't like that my remote doesn't work
JT
Jeremy T.
Good guitar for the price
Good guitar for the price. Sounds good, plays well. As other reviews indicate it's not nearly as bright blue as the pictures. It's rather dark. But still a beautiful guitar for the price.
EE
Eric E.
Got this receiver for out in my barn
Got this receiver for out in my barn. Works great. I took away a stat because Pyle uses USPS for delivery. As usual it took 4 days longer than original delivery date. USPS is the slowest delivery service available.
RH
Robert H.
Everything worked
Everything worked, Bluetooth also is great.
Thank u