Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio reviews

Showing 14 reviews with 2 stars · Clear filters

Ross F.
Mar 27, 2025
Have used Pyle Audio equipment for…meetings and presentations.
Have used Pyle Audio equipment for several years and like the product. Due to a recent microphone failure we needed to purchase another system. I called Pyle customer support with a couple of compatibility questions regarding hybrid (virtual/physical) meetings. The person I dealt with had absolutely no clue what I was talking about and could offer nothing beyond "you want to buy a micrphone?". Sad.
Response from Pyle AudioMar 27, 2025
Hello Ross, Thank you for being a loyal Pyle Audio customer—we truly appreciate your continued support over the years! We’re sorry to hear about your recent experience and appreciate your feedback. We’re committed to improving our service, and your feedback is valuable in helping us do that. If you’re still in need of guidance or have any unresolved questions, please feel free to reach out again at (1) 718-535-1800 —we’d be happy to connect you with a product specialist who can provide accurate and detailed support. Thank you again for bringing this issue to our attention.
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GENE S.
Mar 27, 2025
the units I received will not work for…
the units I received will not work for what I needed them for, I have asked for return help but have not heard back from anyone..
Response from Pyle AudioMar 27, 2025
Hello Gene, Thank you for your feedback, and we’re very sorry to hear about your experience. We apologize for the delay in getting back to you. Please rest assured that we’re here to help resolve this. Kindly reach out to our customer support team at (1) 718-535-1800 or submit your request through our contact page: links.pyleusa.com/Contact, and we’ll make sure your return request is handled promptly. We appreciate your patience and the opportunity to make this right.
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richard V.
Mar 17, 2025
average experience
an average compnay based in new york with average priducts all made in china.
Response from Pyle AudioMar 18, 2025
Dear Richard. We appreciate your feedback. While our products are designed to offer great value, we continuously work on improving quality and customer experience. If there’s anything specific we can do to enhance your experience, feel free to reach out to our customer support team at (1) 718-535-1800.
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Wayne
Mar 16, 2025
When placing my order.
When placing my order, it was not clear that my order was placed; therefore, I ordered 3 of these before I realized what was going on. When placing my order I received a splash screen that said my order was accepted, but it quickly went away. What was left was the order screen. This caused me to think my order was not completed. When I finally realized my mistake, there was no way to cancel my order. When customer support responded to my issue, the order had already been processed, so it could not be cancelled. Now I have to handle the returns. It's been a week since I ordered and I have not received my order
Response from Pyle AudioMar 17, 2025
Dear Wayne. We apologize for the order confusion. To get a full refund, please refuse the delivery when it arrives. You can then reorder the correct quantity. We're improving our order process to prevent this in the future. Thank you for your patience. If you need further assistance, feel free to reach out to our customer service team at (1) 718-535-1800
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Diane S.
Mar 7, 2025
The remote still doesn't work.
The remote still doesn't work.
Response from Pyle AudioMar 8, 2025
Hello, Diane. We're sorry to hear that your remote is still not working. Please reach out to our customer service at (1) 718-535-1800, and we'll do our best to assist you in resolving this issue. We appreciate your patience and look forward to helping you.
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Maya G.
Feb 18, 2025
Disappointed with Product & Support
I travel frequently but am based in India. I purchased a Pyle megaphone, expecting solid performance, but it didn’t meet my expectations. When I reached out to their customer support for assistance, I found them unhelpful and unwilling to resolve my concerns. Given the poor experience, I’m giving them 2 stars—one for the product itself and one for the fact that it at least arrived on time. Definitely not the level of service I expected.
Response from Pyle AudioMar 5, 2025
Dear Maya, We’re sorry to hear that our megaphone didn’t meet your expectations and that your experience with our support team wasn’t as helpful as it should have been. We always aim to provide quality products and service, and we regret that we fell short in your case. We did reach out to request more details regarding your concerns but unfortunately did not receive a response. If you’d still like assistance, we’d be happy to help in any way we can. Best regards, Pyle Customer Support Team
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