Pyle AudioReviews of pyleusa.com

If I can I will give PyleUsa less than one star. I purchased a robot vacuum and now the battery is not working. I emailed them and they replied very late because they need more information.I sent the information and after one week they replied to my email asking for the prove of purchase. I emailed them back with what I have and they replied after one week that it is not enough. I told them that what I need only to purchase a new battery and one week they replied that it is out of stock although that they are still selling this vacuum every where. Bad customer service

Purhased an outdoor bluetooth/wifi speaker set. Unfortunately, i did not read the reviews prior and they have a history of problems. First, can't set the speaker up without setting up the wifi by downloading their app. That would be ok except never could get the BT to connect realiably. You had to go through the entire setup again to get the BT to pair and connect. I simply wanted to connect my phone and play music without sourcing through wifi and their app.The minute you shut it off, you could not discover it in pairing mode or connect with your previous paired setting. Tried multiple phones, different models and the same results. Tried to set up without giving it wifi acess but the system doesn't allow it to work with BT only. Reached out to Pyle customer service through the app and their website. Heard back once asking if I had tried different devices. I replied and that has been the last I heard from them 6 days ago. Of course, in hindsight, read other online complaints and very similar experiences. Terrible product and no customer service. Not sure how Trustpilot has them at 2.9 stats with two reviews at one star each.

i bought the "Multi Dash Cam Video Recording System - Rearview Backup & Driving HD Camera Kit" and it came broken that any sd card i put in comes up error and without a sd card there is no use for the dash camera and also after a few days the backup camera stopped working so i contact them 2 weaks ago and i still have nothing because they reply to me only after 2 days and every 2 days they ask me for more proof so now after spending on the device a furtion and working for hours to install it i still don't have no dash camera and neither do i have a backup camera.