Pyle AudioReviews of pyleusa.com

Purchased a PTA24BT receiver. Had a Bluetooth issue. Pyle support was terrible to deal with. Very, very slow. Very demanding. All I wanted was them to replace the defective unit. They just kept asking for more information. Finally returned the unit to where I bought it and got a refund. Will never deal with a company that doesn’t care about their customers again.

The customer service of Pyle will treat you as an idiot. I purchased BT receiver and asked how to lower the volume when turing the unit on, and u was told I just had to lower the volume when listening to music. This was not even part of the question. Be aware that when you ask them a question, you will get an answer you did mot ask for. Then they will send you information on how to operate the unit like you don't know how to operate a radio

I'm trying to exchange a Pyle megaphone for a stronger one but it's proving too difficult to bother anymore. I won't buy from Pyle again!

i bought this tuner/amp sept. 2022 the fan was very noisy runs all the time they refused to exchange it (this should have been a warning to me) now the display has faded so much that in daylight it is very hard to see the comedy dept called customer service said this is normal refused to do anything I have given up with pyle (just put rubbish i,ll know what you mean)

Purchased a stereo & speakers from walmart.com stereo has an issue it cuts out for a split second, you can hear it and see it blink, tried to get the warranty covered but... even with the full order, and sales info from walmart.com they wont cover it, fix it or anything. I will never order another Pyle product again.

We ordered two speakers for our school. One of them had an issue with the bluetooth cutting in and out. We asked them to fix it, and they told us we would have to pay the shipping to send it back to them. I strongly urge you to look elsewhere and avoid this company like the plague.

Terrible customer service. Unit arrive with a defective LCD. I wrote to them. They asked for a video and a proof of purchase and never heard back from them once it was provided! The video clearly shows the LCD not working properly. Sent many emails, all went unanswered. Feels like a scam. Had to contact the reseller to get a refund, which is way more professional than Pyle... So much for registering!

My experience with Pyle has been nothing short of a nightmare. I purchased a product from them, only to receive it in a broken condition. I immediately contacted their customer service, hoping for a resolution. However, what followed was a months-long ordeal of disappointment and frustration. They claimed that the necessary part to fix the product was on backorder and they couldn't provide a replacement or even a timeline for when it would be available. It was incredibly disheartening to hear that I was essentially stuck with a broken item. The lack of responsiveness and accountability displayed by Pyle is truly appalling. Throughout the entire process, their customer service was unhelpful and seemed disinterested in finding a solution. It is incredibly frustrating to be told repeatedly that there is nothing they can do and to be left in the dark about the status of my order. Their inability to fulfill their promises and rectify the situation reflects a complete disregard for customer satisfaction. I am deeply disappointed in the way Pyle has handled this situation. Their actions, or rather lack thereof, have left me feeling cheated and taken advantage of. As a consumer, I expected a certain level of professionalism and integrity from a company, but Pyle has failed to meet even the most basic expectations. I strongly advise others to reconsider purchasing products from this company, as their track record in providing reliable and satisfactory customer service is abysmal. #PoorQualityControl #LackOfAccountability #DisregardForCustomers #UnreliableCustomerServic