Pyle AudioReviews of pyleusa.com

Pyle has the worst customer service I've ever seen. They are slow to respond. When they do they give you no help at all. Refer you to local technicians stores that don't exist. The speakers lasted only 2 years with only 2 uses before they stopped playing music for some unknown reasons. DON'T BUY THESE SPEAKERS. You're gonna be sorry.

I bought a marine amp that stoped working after being splashed nothing insane and started a warranty claim and the first 2 times I tried to contact them I got no response and the third time I did and I’ve been trying to get information on where to ship it if it’s covered and all this for about 2 weeks now and I get a email back about every 4 days and when I call they just hang up on me.

RUN away quickly! The absolute worst telephone support of any company in the world I have ever dealt with personally! I called their sales department, and was instructed to leave a voicemail! I called their customer service department, and twice I was cut off while they went to 'check their resources', which is code for 'I have no idea what I'm doing, so I will go ask someone else or look in my little manual'! A very very sad company!

The worst speakers I have ever bought these things come blown right out of the box I threw my money in the garage. because I took a 10 dollar discount to not send them back before I installed them. What garbage I don't recommend Pyle speakers STAY Away. Don't WASTE Your Money.

Worst customer service ever!!!!!!!

Chat agent at Pyle said "will fit your 1996 F-150 EB" - both sets. Did not fit. Pyle strung me along for 5 days, wanting videos of it not fitting, wanting copies of invoices, etc. etc. Then, they refused to compensate for labor costs for installation of a non-fit item that THEY SAID WOULD FIT. As I see it, they are responsible for the whole situation and are also responsible for the wasted money on install that could not be accomplished because THEY said the items would fit and DID NOT FIT. I'd give them negative 5 stars if I could. Now, nearly 2 weeks later, PyleUSA is still delaying and stringing me along with NO action except "...we will get back to you..." - I've had that message 10 times now. This product will not work and Pyle has not taken responsibility for recommending the wrong product and then not admitting their failure.

I bought a marine Bluetooth receiver/radio that stopped working after 6 months and it has warranty with Pyle for 12 months. When contacted Pyle they asked me for an Amazon receipt number, but then they were unable to find my purchase. I had to send her a copy off the entire order. This took me a day as they are very slow and their customer service treat you as an idiot. Next day I called them again to find out the status of the claim and after my call I received a message asking me to trouble shoot the unit, a standard message that was not even applicable to the receiver. I answered that email and again no response from Pyle. I had to be calling non stop and they said that they have the claim and that it’s been analyzed by the technical department. 4 days after still no response, when I asked to speak with a supervisor I was told “THE SUPERVISOR IS BUSY” finally I was told (day 5) that they approved a replacement unit but they were unable to said when it will be shipped. Due to my insistence I finally was told to expect the unit within a week. This company has absolutely no regard about customers. I will never get anything else from them and my advise is if you want to avoid frustration and deception look into another brand.

I purchased a 5 channel receiver and after 8 months it quit. I told them I had no paperwork and would be willing g to pay to fix it and all they did was ignore me. Their customer service completely sucks. I will never buy Pyle or anything from their other companies. If you expect customer service and quality equipment then look beyond Pyle.