Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio reviews

Showing 147 reviews with 1 star · Clear filters

Tracy
Mar 6, 2025
I have had nothing but trouble getting…
I have had nothing but trouble getting help to get a replacement remote its ridiculous that a commonly lost thing can't be replaced. Also my stereo isn't very good the sound and option are very bad quality so I honestly don't use it I use an old one I got at a thrift store
Response from Pyle AudioMar 7, 2025
Hello, Tracy. We’re sorry to hear about your experience with our product and replacement remote. We understand how frustrating that can be. Please reach out to our customer service at (1) 718-535-1800, and we’d be happy to explore any available options to assist you. Your feedback is valuable, and we appreciate you sharing it with us.
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Michael D.
Mar 6, 2025
You sent the wrong item
You sent the wrong item. I ordered a different item. I will keep it, but next time if you are out of stock don't send something else.
Response from Pyle AudioMar 7, 2025
Hello, Michael. We’re sorry for the mix-up with your order. That’s not the experience we want for our customers. We appreciate your understanding and will work to ensure this doesn’t happen again. If you ever need assistance, please reach out to our customer service at (1) 718-535-1800.
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T. H.
Mar 6, 2025
IMPOSSIBLE to get a replacement lithium…
IMPOSSIBLE to get a replacement lithium battery THAT WORKS!!!!! I have ordered once thru your company and twice thru Amazon. NONE of the three worked. Your bullhorn is GREAT, but, without a battery, it is an expensive paperweight. YES, I can use cell batteries, however, pricey and impractical. Oh, the date of my experience is not 5 Mar, 2025. It was over a year ago...or longer!
Response from Pyle AudioMar 7, 2025
Hello. We're sorry to hear about your experience with the replacement battery. We appreciate your feedback and want to assist you. Please contact our customer service team at (1) 718-535-1800, and we’ll do our best to find a solution for you.
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Tolani
Mar 5, 2025
My experience was very bad
My experience was very bad
Response from Pyle AudioMar 7, 2025
We're sorry to hear about your experience. Please reach out to our customer service team at (1) 718-535-1800, and we’ll do our best to assist you. Your feedback is important to us!
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KIM S.
Mar 5, 2025
I have been trying to contact you…
I have been trying to contact you regarding my package that I received and have heard from no one so far. Thank you for your help. Kim
Response from Pyle AudioMar 7, 2025
We're sorry for the delay in responding, Kim. Please contact our customer service team at (1) 718-535-1800, and we'll be happy to assist you with your package issue as soon as possible. Thank you for your patience!
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Stan
Mar 5, 2025
I'm on my 3rd or 4th pair of speakers…
I'm on my 3rd or 4th pair of speakers (lost count). The female audio jack keeps breaking. Poor construction.
Response from Pyle AudioMar 7, 2025
Hello, Stan. We’re sorry to hear about your experience with our speakers. Your feedback is important, and we appreciate you bringing this to our attention. Please reach out to our customer service team at (1) 718-535-1800, and we’d be happy to assist you in finding a resolution.
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David
Mar 5, 2025
I bought a bluetooth speaker
I bought a bluetooth speaker. It didnt work sfter 1 month. I sent it in for repair or replacement. Pyle says not repairable. Pick another from our store. I did snd spent $30 more. Pyle sent it to wrong address so it kept going back to the sender. This happened twice. I tried several times trying to give Pyle correct address but it did no good. I never got my already payed for plus $30 speaker at all. To this day! If you want to try again use this and only this address if you ship FedEx or UPS. David McPherson 527 W Chino St, Seligman, Az 86337 If you use USPS ship it to David McPherson PO Box 1774, Seligman, Az. 86337
Response from Pyle AudioMar 7, 2025
Hello, David. We sincerely apologize for the shipping issues and the inconvenience you've experienced. This is certainly not the experience we want for our customers. Please contact our customer service team at (1) 718-535-1800, and we will do our best to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to make things right.
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John D.
Mar 5, 2025
I had requested both a warranted…
I had requested both a warranted replacement Microphone, and also Purchased one at the same time. I received a tracking number for both items and waited several weeks before receiving an email that both orders were canceled by Pyle. Poor communications, I had to request my refund several days after Pyle canceled my orders. I did receive my (1) replacement microphone, after several weeks of waiting, It was a frequency matched Mic but did not look the same as the Mic being replaced and had a different on/off button.
Response from Pyle AudioMar 7, 2025
Hello, John. We sincerely apologize for the confusion and delays you experienced with your order. We understand how frustrating this must have been and appreciate your patience. Please reach out to our customer service team at (1) 718-535-1800, and we'd be happy to assist you further. Your feedback helps us improve, and we truly value your support.
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