Krista T.
I would stay far away from financing…
I would stay far away from financing anything with affirm with Purple mattress. I purchased a purple mattress and financed this purchase with this company. Purple was not able to provide the white glove service that I purchased along with my mattress. I called to cancel the order and was talked into keeping my standing order in exchange for a refund of appropriately $400. Purple didn't advise affirm to adjust the amount financed. The mattress was delivered and all was well until I received my 1st bill from Affirm after the mattress was delivered. Affirm had not adjusted my bill and were charging me interest on the original amount financed. I've called and spoke to several representatives and they refuse to refund the over payment of interest paid for the last 6 months and then they refuse to adjust my billing. I am reporting the to every government agency that governs. DO NOT FINANCE WITH THEM.
