Pure Spa Direct - New YorkReviews of purespadirect.com

Great prices, fairly quick shipping, lots of selection.

Decent ordering experience! Shipping was a little more than expected, and seemed to take a little longer than expected as well. I found myself removing several items from my cart after researching to see if I could find them for around the same price, but at a lower shipping rate. What I ultimately, ordered were items that either weren't offered anywhere else online, or were the most reasonable in price.

I appreciate the selection and relevance to my business. Product came on time. The material was exactly the quality as described. I did order the wrong color as each item was not pictured individually with it's color name (the only reason why it wasn't a 5 star experience). So one of the items I ordered was the wrong color blue. Will return it for the other blue item, and I will likely order more if the hue is as expected. Overall this was a good experience.

Good variety of quality products. Easy online ordering. Fast delivery.

fast delivery , freindly and helpful customer service . we plan to do future business .

They were extremely knowledgeable about the equipment and what else I needed. My order arrived in two days, and I was expecting 5 business days to receive it. After I received the machine and product, they followed up with a survey. I received a quick response to one of my concerns. They listened and went to the manufacturer. It turns out I was using the product incorrectly. They truly have the best customer service and excellent communications. Because of that they’ve won my business! I look forward to future purchases with Pure Spa Direct.

Nicole was amazing in helping me resolve a shipping issue. I was unaware of the estimated shipping time it would take for my order to arrive. I was panicked and Nicole was able to help get my order to me in time! Highly recommend!

I am long over due in sharing my review of pure spa.com. Our spa has been using this company, (Tara specifically) for all of our equipment, furniture and linen needs since 2012. When I call or email Tara with a quick description of what we need, she quickly gives us some choices and price ranges to choose from. We are very busy and do not have a lot of time to research what is the newest and most popular equipment or multi-functions, mag lamps and motorized beds. She does all the homework and provides us with the most current options available along with quick processing and attentive customer care for all our locations. We trust pure spa implicitly to place the best equipment and supplies into our busy practice.