Pure Spa Direct - New YorkReviews of purespadirect.com

All in one place with good price. Fast shipment, excellent customer service! I have been shopping at Pure Spa Direct since 2008 and always could find what I need for better price.

Superior customer service. Your 100% satisfaction, is their #1 focus. They take a team approach to ensure quick responses to any of your questions. Trust your online equipment shopping with Pure Spa Direct.

Very good quality customer service I wouldn’t order from anywhere else!! I’m a esthetician and have my own business, they ensured that I was getting the best equipment for my business and that everything arrived on time. They are also always there to help with any questions and concerns.

The best supplier. We have used all the major supply companies for our 5 spas and Pure Spa Direct is the best one. They have the most products and by far the best customer service. They really seem to care about helping us. Love them!

What an experience. I finally received the main item I ordered, but the runaround and miscommunication (or ILL communication) I received once my financing was in place and my order made was ridiculous. Staff failed to inform me about a long lead time required for my main item and then an accessory I ordered to go along with it was dishonestly marketed/labeled by the manufacturer (not Pure Spa's fault, but I can't help but believe they had to know), claiming that the accessory had a feature that it didn't. One of Pure Spa's salespeople quickly offered up the accessory as a needed part of my order and, since something like it is required for use with the item I ordered, I trusted Pure Spa to be selling me the right thing. I am in the process of trying to get an RMA to return the accessory product for what I really want and need, but communication has gone silent for the time being. If I had it to do all over again, I probably would use another company. I have had to do way too much legwork, follow up and advocating on my behalf for me to just be trying to patronize a company, place an order and get what I need.

I’m a 100% satisfied customer. Item as described. Reliable shipping. Good price point. Will definitely be shopping with them again!

I believe this website offered exactly what I was looking for and had best price of any of their competitors. Many other websites required me to sign up to even verify the price whereas Pure Spa was happy to not only provide the price listing with no sign-ups, they had a competitive price. Because of the ease of using their website I will certainly be reordering from this company when my stock runs low. Before finding Purespa, I found myself on the phone with representatives of other distributors who couldn't help me locate the precise product I was searching for and even directed me to a product that was not compatible with my dry heat sterilizer. Thankfully this website made it clear, easy, was descriptive and had a better price. I will certainly be browsing your catalogue for other potential needs for my business.

Affordable pricing. fairly quick shipping, lots of selection