PUREPLUSReviews of pureplusfilter.com

The machine was not working at all out of the box. I guess defective pump? No water going into the machine for water or to make ice. Pump would only pickup water from 5 gallon container up to the pump. That's it water wouldn't go any further??. Over $500 dollars. For this machine and now look.

The items shipped were not what was ordered. They were whole house filters but the wrong kind

Have a whole house filter system one of filter tanks cracked. Emailed the company five time and never got a response. I'm done with this company they suck.

This product does not work. I wasted money for no reason. Don’t buy this product.

As others reported, the filters don't fit correctly, and the company doesn't respond. Using Pureplus on my fridge caused me an $85 service-repair call. Steer clear. Update: 8/13/24 When I responded to Pureplus's Trustpilot reply, I repeated my request for a refund and assistance with the $85 repair cost their destructive filters caused. They didn't acknowledge my refund request, and said I should try reinstalling. Their Trustpilot response — "we will do our best to resolve the issue for you" — was purely cosmetic. Please note the company's fine print on its website: "In order to receive a full refund, the customer must return the merchandise in brand new condition, unopened, unused, undamaged condition; unless confirmed defective." How is a customer supposed to know how hopelessly defective Pureplus products are without opening or using them?

I have a Wholehouse water filter system. One of the blue canisters developed a crack and water pours out. Sent several emails to Pureplus with no response asking to purchase one blue canister so I can have the system working again. There are no parts in their website for purchase in case something goes wrong like me. It's very disappointing that they don't stand by their product and support a customer.

I received the wrong filter. I got more then I was supposed to and there all wrong. I want a refund! Scott cook 2282824261

I thought I ordered the correct filters for my refrigerator, according to the website, but obviously I did not. Emailed the co to correct and got no response.