PUREPLUSReviews of pureplusfilter.com

The product is as advertised. I would probably buy them again. The shipping took a little longer than expected. Not a big deal.

Cost more but so far it seems to remove iron stains from whites and stop them from becoming a problem. See how long it lasts

The water and air filter replacement devices that were eventually sent to me eventually DID WORK VERY WELL, The first group of six each was the wrong style WATER filter for my refrigerator and Iris in service was VERY gracious and got me the correct filters ASAP but only 4 at first (vs. Six). She corrected that error promptly and the company declined my offers to mail back the unopened packages and suggested that I donate the products that did not fit. The AIR Filters DID/do fit, so I was essentially given a couple of years worth of those AND WILL TRY TO DONATE THE Wrong water filters. The INITIAL Air PLUS WATER FILTER order fulfillment error was overcome by the nice staff efforts and generosity ALMOST enough to get a 5/5 but the time it took me to correct the initial listing error forces at least 1 star off overall.

I didn't receive the filters for a couple of weeks. When I contacted the company, they told me to be patient. I contacted them again after another couple of weeks had passed, at which time Iris began to look into the problem. She discovered that the package was list in a TN terminal, and offered to expedite my order and include an additional filter or refund my money. I received the shipment at the promised time and am very happy with the customer service Iris provided.

PurePlus Filters erroneously sent me six filters of the incorrect size. After communicating with their responsive support person, the company quickly sent me a set of the correct size at no cost to me. They even suggested I donate the wrong-sized filters and not return them - they will be going to our local Habitat for Humanity.

Good selection of products,simple checkout and tracking